The Samsung Electric Cooktop offers fine tuned power to address a wide range of cooking needs. The Rapid Boil burner has precise control to make quick adjustments between boiling and a low even simmer. There's a burner for all of your needs, whether you're boiling water, melting chocolate or simmering sauce. Distinctive Blue LED Illuminated Knobs let you know if your cooktop is on, even from a distance.
A: Hi AJ, Thank you for making this query. To provide you with the most accurate answer as to what these cooktop knobs are made of, please get in touch with our Samsung parts team at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146496479) to help our team pull up your information when you message us. Have a great day. -John
Q: What are the required countertop cut out dimensions for this item? Current cut out is 28.5" x 19.5"
A: undefined
Q: If the ceramic cooktop is broken can just the glass be replaced, or must the whole unit be replaced?
A: Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. If the ceramic cooktop is broken, peeling, bubbling, or cloudy under the surface; you can follow the steps indicated in the Samsung link I have shared below. https://www.samsung.com/us/support/troubleshooting/TSG01001943/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144532700 Leo
Q: what does the WiFi do? Don't understand. Thanks
A: Hi madasahatter. Thank you for reaching out regarding your Samsung - 30" Electric Cooktop with WiFi and what does the WIFI does. Regarding your concern, The cooktop has a built-in WiFi module you can use to sync the cooktop with the SmartThings app. On the smartphone app, you can monitor the operating status of the cooktop. Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak WiFi signal. Here is the link to the user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/201904/20190417163432368/NZ30K6330R_DG68-00821A-05_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144277375 ^Camille
Q: What is the material of the knobs, metal or plastic?
A: Thanks for asking, Dan! Our specifications list this model as having metal knobs. ^Jecca
Q: Do I need specific pots for this stove
A: Hello there! There is not a certain type of cookware to use however I have provided the link to the manual that will shed light on the types of cookware. (https://downloadcenter.samsung.com/content/UM/201904/20190417163432368/NZ30K6330R_DG68-00821A-05_EN-MES-CFR.pdf) please see page 19. Thank you for choosing Samsung. ^Nic
Q: the range shows it is on but the elements are not heating
A: I'd like to help with this, Roger! I have this link (https://bit.ly/3uPwEH7) that can walk you through what steps to take if the cooktop is not heating properly. ^Jecca
$1099.99
The Samsung Electric Cooktop offers fine tuned power to address a wide range of cooking needs. The Rapid Boil burner has precise control to make quick adjustments between boiling and a low even simmer. There's a burner for all of your needs, whether you're boiling water, melting chocolate or simmering sauce. Distinctive Blue LED Illuminated Knobs let you know if your cooktop is on, even from a distance.
$1349.99
The Samsung Electric Cooktop offers flexible cooking technology. Fine tuned control makes quick adjustments between rapid boil and a low, even, simmer. Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Dual burner sync control allows easy heating for long pots or griddles.
$1099.99
This powerful, smart, energy-efficient 30" induction cooktop in black with precise temperature control and 4 burners, offers fast performance and innovative technology. This glass induction cooktop is also ADA compliant.
$599.99
From boiling water to melting chocolate, this innovative cooktop features 4 elements to accommodate the busiest home kitchens. Get cutting-edge energy efficiency along with the latest technology, with our ENERGY STAR® Certified cooktops.
Pros for Samsung - 30" Electric Cooktop with WiFi - Stainless steel | |||
---|---|---|---|
Heating Speed, Ease of use, Design, Performance | Ease of use, Heating Speed, Design, Performance, Looks | There were no pros for this product— | There were no pros for this product— |
Cons for Samsung - 30" Electric Cooktop with WiFi - Stainless steel | |||
Knob Quality, WiFi | There were no cons for this product— | There were no cons for this product— | There were no cons for this product— |
Customers value the 30" Electric Cooktop with WiFi for its easy cleaning and quick heating features. Many customers appreciate how effortless it is to maintain, while others rave about how rapidly it heats up. However, some customers have experienced issues with the knobs breaking after a few years of use.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
To be honest, I purchased this last year so this is the 1 week after 1 year review... Functionality, overall very good, the rear mid burner is STRONG. great for quick boil and large pans. The wireless is of zero use, does not control anything on the stove at all. Big gripe... the knobs. A pain to clean around, too close together, should be something magnetic or easily removable AND most important, be made of metal, not just look as if they are. DO NOT PLACE A WARM POT ON TOP OF THESE KNOBS to get away from heat or make space. they MELT and they cost close to $100. each from Samsung. that's $500 for a set of 5 on a $1000. stove. Mine was out of warranty by 3 days and they would not even discuss it. So really, the biggest grip is Samsung themselves, they are not the easiest company to deal with though their products are overall quite good. Their support is severely lacking and their opportunistic extortion is unforgivable. Might not seem like an issue... stove knobs. Who knew! I'm sick about it and deciding whether to buy anything Samsung ever again. (which is a fair bit)
Posted by SamsungKnobs
I installed this cooktop 3 years ago and everything works great but the knobs are very poor quality. Currently 3 of them are broken because the base of the screws are made of plastic. That's not the worst, there is no generic part on the market to replace this and each original Samsung part costs $150. It's crazy to pay almost the same price of the product for the knobs.
Posted by Espilbert
Great value! Easy to install and keep clean. Yo will love this cooktop.
This review is from Samsung - 30" Electric Cooktop with WiFi - Black Stainless Steel
Posted by wireles