Customer Ratings & Reviews

This range does not bake evenly. I do not recommend this range.

I started purchasing the Samsung products for my kitchen because they are beautiful and as we could afford them, one at a time, the stove completing the set. I haven’t had it very long but from what I can tell I’m very happy with my purchase. It’s a handy feature being able to broil garlic bread on the top while cooking lasagna on the bottom. However there is one thing that no one mentioned and you wouldn’t think of this until it was too late and the range is being delivered. My old range didn’t go all the way to the floor in the back and was able to straddle the electric box mounted on the floor. The Samsung range, because it has a functional warming drawer on the bottom, has a backing that does goes all the way to the floor. Therefore, our electric box that the range plugs into, sticks out from the wall about 3 to 4 inches. The range butts up next to the box, leaving a 3 to 4 inch gap between the back of the range and the wall. I will eventually have an electrician move the box over however due to the new safety precautions, there will be extra holes in my tiles. I am giving the range 5 stars because I really like how it looks and all the features, the other can be fixed.

I was hesitant to buy this range because I could not find any reviews of it, but the features persuaded me. I am so glad I got it. The cooktop is wonderful, with lots of options for the eye size and the fast boil is great for my teapot. The double oven works as promised. I use the top most often and love how quickly it preheats and the broiler is great. I have cooked cookies in the bottom half and they cooked very evenly. I have yet to use the full over, but since I will probably only do that once a year a decided to go ahead and post this. Clean up of the top oven is especially easy since the divider just slides out and I can wipe it off over the sink. My only complaint is that the touch pad is not very sensitive and I really have to push hard to key in the temp and settings. There might be a reason for that so you don't accidentally bump it and turn it off, but I find it a little annoying to jam the buttons. Overall, I love this range and highly recommend it.

This is a nice range for a fiar price. It has a lot of features, many that we haven't used yet. My wife wanted teh double oven with warming drawer. Many of them have two fixed sized ovens. This one has a BIG radiant oven or when using the removable insert, converts it into two smaller converction ovens. It is a really nice feature. By far the warming drawer has been used more than the double ovens. We have only been using one of the upper ovens but it is nice not having to heat up the entire thing. Good buy.

I've been pining for a double oven for some time, without the kitchen space to accommodate it. The double-oven free-standing ranges I'd looked at before looked problematic: in many cases, the smaller oven is too small to take even a loaf of bread; in all cases I've seen, the larger oven door opens at floor level. Who wants to be kneeling on the floor to pull out the turkey? Enter this Samsung: a double oven if you want, a full-sized oven if you need; with a stovetop warming center and a warming drawer to boot. This is innovation, and I'm glad I waited for it. I've had the oven for about 6 months now and been delighted with it. The features are terrific, and (to my mind) fairly intuitive. The smooth stove top gave me some pause: the instructions are full of admonitions to be careful not to scratch it, not to use too large a pan, and to use absolutely flat pans. So far I haven't had a problem except that the smooth black surface shows every little spill and grease spot. If you're a clean-freak you can stay entertained every evening cleaning up the evidence of your cookery. On the other hand, my electric-coil stove top collected just as much evidence; it just didn't show as well. This stove top routinely looks prettier than any stove top I've previously owned, and I've relaxed enough to not worry about every little smudge on a daily basis. I've learned that slightly-warped pots still are usable on this flat top. There may be some loss of efficiency because of reduced surface contact, but the water boils just fine anyway and the effect of seeing a pot with a rounded bottom rotate on the stove top is rather comical. I've also used cast iron, being careful to lift it before moving, with no evident scratching. Finally, the heating elements heat more evenly than my electric coils ever did; I can finally use my 13" All-Clad skillet to its full effect. I love the fact that 2 burners have multiple size selections (6" or 9" or, for the largest burner, something like 11 or 12"). This is not a unit for people who dislike complexity. While I find the range and ovens easy to use, my husband misses the simplicity of our old oven. Want to turn an old oven on? Turn a knob. Want to turn this oven on? First, select the oven in question if the divider is in; then tell it how you want to cook (convection bake, convection roast, broil, etc); then set the temperature. I find it intuitively easy. He finds it difficult. YMMV. If I could change one thing about this range, I'd add a bridge element between two burners so I could put an oblong pot or griddle across them. Still, that hasn't been a serious concern. My 7-quart French Oven works fine on the largest burner, as does the above-mentioned 13" skillet. (Note to home canners: a standard canning kettle WILL NOT FIT on this range. I haven't yet found a smooth-top stove that will take a canning kettle because of the kettle diameter.) The only other cautionary note I can think of is that the two oven chambers aren't truly independent. I knew that going in, and have not found it to be an issue. There are two reasons for their interconnection. First, there's only one door; if you open the door for one chamber, you'll let heat out of the other. Second, the divider is a good but not great insulator, so there's a limit to the difference in temperatures you can set between the two ovens: for instance, you can't have one oven set to 180 and the other set to 500. The manual spells it out, and the control panel won't allow you to pick incompatible temperatures. To my mind this minor inconvenience is more than offset by the versatility of being able to pick one larger or two smaller ovens. Furthermore, all the heating elements are hidden - in other words, it's easy to clean and all the space is usable. This isn't an inexpensive unit, and I started to give 4 stars for price. However, given the features and apparent reliability of this oven, I think it's a good value for the money. If you're thinking of buying a free-standing double oven, this will be money well spent.

I've had the oven for a few weeks now and have baked and cooked several things. I love being able to bake 2 different items with different temp settings at the same time. I was doubtful the panel would really work but it really does. I think you just have to keep the ovens within 100 degrees difference. I also like the convection feature - it does seem to heat food more evenly than standard baking. Stovetop works great too. The only reason why I'm rating it a 4 instead of a 5 is because of the quality of the legs. I'm hoping Samsung re-designs them - we had to adjust the height of the range and move it a few times and the the holes bent that were holding the leg screws. We had to use a screwdriver to bend the holes back in shape so we could screw in the legs. After a second move of the oven, the holes became so mangled we gave up trying to insert the legs. The stove is supported now on wood blocks. Because I like the features of the range so much, I don't want to return it. I would just make sure that the installers and you are very careful when adjusting the height and moving the stove.

Have always wanted dual ovens, now I have them without losing the ability to cook in a full size oven. It's like having 3 ovens in 1! Everything about this stove is wonderful - multi size burners, convection & convention cooking, warming drawer, and it looks great too! Didn't take long to figure out the controls.

We chose this stove because of the high customer ratings. Kudos to the Best Buy delivery guys: they were prompt, very courteous and answered all my questions. Very professional installation AND they took my 20-year old stove away for free! This Samsung stove is remarkable. I'm still trying to figure out cooking times with the convection oven, but my hubby's happy with my baked goodies! Love the divider - allows me to choose if I want to use both upper and lower sections. I'll be able to bake cornbread at 400 degrees on the top and he can slow bake his ribs for a couple of hours at 275 on the bottom. Really saves money not having to heat the whole oven for a pan of brownies. Looking forward to using the steam cleaning feature down the road. Cooktop is easy to clean. Love the different sized burner choices. Note that the heat elements will come on and go off for a few seconds. I called Samsung to see if this was normal and it is - it keeps the temperature stable. All I have to do now is get busy and start baking and cooking more so I can try out all the options. The potential is unbelievable. So far, I am so glad to have this beautiful high-tech stove!!!!!

The home we purchased had an old HotPoint glass top range/oven and for the past five years it had seemed sufficent. But since we had upgraded all the other appliances in the kitchen to Samsung with the stainless steel finish, we decided to complete the package with a new range. After some research on the FE710DRS I was a bit skeptical. Some people have reported that the glass top scratches easily and / or the oven doesn't hold temperatures. After reading tons of reviews I decided that the positives far outweighed the negatives we decided to make the plunge. I am happy to say we are very happy with the product. The range top burners heat amazingly fast in comparison to our old HotPoint and with an occassional buffing with Cerama Bryte glass top cleaner the glass has survived scratch free after enduring every pot and pan we have - including a labor intensive Thanksgiving dinner for 20 people. The dual convection ovens have performed flawlessly as well. My wife has baked numerous cakes and breads which are generally temperature sensitive and all have turned out perfect. I have to say that we would definately recommend this range to anyone.

We bought a Samsung stainless kitchen. This oven has it all and then even gives you more! She just loves it! It's unbelievable how much of a difference this makes in cooking. The double oven works awesome and saves time! The only thing that we have found to be undesirable is that the interior racks aren't very secure when you slide them out. They are not completely stable and do have free movement in the vertical direction, but its only about a quarter of an inch. But that does make a slight difference when you have a pot roasting with liquid within it, or possibility of the pot sliding off rack when it's pulled out. We are going to forward our findings to Samsung and get an answer.

First stove I have purchased in over 25 years! Very satisfied - so far! The split oven, besides being so huge, is very versitile. Not sure if I am sold on ceramic cook tops yet, affraid I will scratch it or something. Product description mentions cord included, but it wasn't, had to buy one off the truck. Having the warming burner & and large drawer are a real plus.

We have had this stove for a month. It cooks nice, boils super fast, double oven works "ok". Only issue is the top scratches VERY easy. This is our second glass top stove so we aren't novices,and just from setting our pans on the burners there are already scratches after a month! I cant wait to see what it looks like in a few years. Very dissapointed with the durability of the top.

Things I like: 1. The layout of the burners on the stovetop are conveniently arranged. 2. The quick boil feature works as promised. 3. The lower oven isn't too low to the floor. Since both ovens are in the same cavity, the lower oven is no lower than an average oven. 4. Still has a warming drawer even with the dual ovens. 5. Pre-heats quickly. The oven pre-heats in a flash! I love this!! What I didn't like it the fact that I had to get 3 different units delivered before I got one that wasn't damaged or broken.

We were attracted to this stove for its ability to cook at 2 different temperatures at the same time without having to throw your back out bending over to the floor. To that end it is a great stove. The divider is a fantastic innovation and the top portion heats up very quickly saving energy. The only downside being losing all heat in both compartments when the door is opened. Burner functions are also efficient. Why not 5 stars? It took, literally, 5 delivery attempts before we ultimately settled on keeping the original unit which had a small dent-like scratch in it. The next 4 were all worse and there was even an unanticipated 5th try after we settled with Best buy on an adjustment to the original that also failed. Scratches, dents, discoloration you name it. We feel this mostly had to do with the manufacturer or transport to and from the storage facility but it was EXTREMELY frustrating. Best Buy stepped up and made a large concession to make it right. Overall satisfied and hoping the cosmetic issues do not carry over to any long-term functional issues.

We searched many stoves before landing on the Samsung. The one feature we really liked was the ability to divide the oven into 2 ovens if needed or use as one big oven. Also you did not have to get down on the floor to access the lower oven. The stainless steel look is great and does not show fingerprints like some other brands. We have been using it for 6 months now and are very satisfied. Best Buy delivered and set it up and moved the old one out in a very professional manner. Price was as good as competitors and was able to deliver sooner than competitors.

The stove has and offers so much functionality that it's too much to list. The control display is spot on and the cooking surface area is amazing. Boasting 5 total burners, this stove offers plenty of cooking area. The partition in the oven that turns it into a double oven is ingeniuos as is the indicator light that remains on until the stove top is cooled off. Overall the stove offers so much that words cannot do it justice....

I absolutely love this range/oven combo. It is an amazing piece of equipment but I can not use it properly because I am waiting for a critical piece that needs replacing and it has not arrived in the time frame that was promised to me. If it weren't for that I would be in chef's heaven.

Best Buy is awesome. I bought this oven on sale, and two weeks later they had a better sale and refunded the difference, didn't even have my receipt. Preheating the oven is amazingly fast. The convection speeds up the conventional cooking time and at lower temperatures. The food tastes much better; it is evenly cooked and maintains its juices. I use Pyrex storage bowls for left overs. The next day, after work, I simply take them out of the frig and put them in the top oven and they are warm and taste great in a short period of time- just like or better than the day before. (We do not use microwaves because of the health risks associated with the radiation) The fast boil is remarkable - lots of power. I also like the ability to choose the number of heating rings to match the pan size. It looks really beautiful in my kitchen and the ceramic top is elegant & very easy to clean. I'm very happy with my purchase and would highly recommend this range.

Thsi oven is great. I was not sure at first. I am glad that I purchased this oven. There are others out there that come with the oven already split in half. This cuts down how many dishes you can prepare. I love having the ability to use the partition and to put the oven in half. It heats up quickly and it cleans up well. I caught a great sale and it arrived as scheduled. I would recommend this to everyone.

Stove top works fine. Convection Ovens cannot hold temperature. So you cannot bake, roast or cook anything. After 3 months, 4 service calls and replacing every electric component the technician can, the unit still does not hold temperature. Not a little off, way off. Set for 425. Unit comes to temp and beeps at 425. This temperature matches the thermometer I put in the unit to track temperature. After 20 min the temp is 375. after 40 min the temp is 275.The fan runs all the time. The heating element relay clicks on and off for 5 sec every 30 sec. I was told this is normal. There is no +5 degree button, so you have to turn the oven off and then just restart the oven at 425. Oven reports starting temperature as 275 and then heats from 275 till it gets to 425. But the way it heats is in it's preheat mode, so the broiler turns on and torches the food in the oven. Same thing happens at 350. Useless oven. Too bad. Pushing Samsug for a refund.