Customer Ratings & Reviews

I needed a new 32" TV. Best Buys website was easy to navigate and compare the available models. Having past reviews was very helpful, especially to avoid making a mistake. There was a good selection to choose from, ordering was a breeze, and my TV arrived as promised in perfect condition. I'm very satisfied with the entire process and highly recommend best Buy.

An oblong shape in a square hole....My cabinet was made in the 1980's when TV's were basically square. When My square 27" TV was dying, beginning in 2018, I researched TV's and liked this Samsung model quite a bit over other models. I remember at that time this model was selling for over $300. At the end of 2019, after the Christmas rush, I decided to buy a new TV and checked to see if this model N5300 was still available. It was. For $169 at Best Buy. Wow!! My decision to buy was inspired by the fact that I had the opportunity to stream Videos and music online, I had to order a little custom made table from Etsy to put underneath the TV, and raise it up a bit, and fill some of the empty space in my square TV cabinet. The table has a nice usable storage drawer. If there is anything negative to speak of about this TV I will rate the speakers as possibly lacking a bit if you turn it loud. But I don't, so it is a non issue. Everything else is wonderful. I'm going to buy another of this model for my master bedroom so that I can stream in there as well. The wifi works great, amazing actually. And I also have a TV service that I connected via coaxial. My DVD player is connected via an HDMI cable, which I have never used before. The DVD's play very well. I enjoy a crystal clear, extremely sharp picture. I recommend this model of Samsung TV's.

Needed a TV that would fit a certain space but didn’t want to give up video quality. This Samsung 32” was 1 of the the few that offered 1080p and it’s a beautiful fit and works great for the entire week that I’ve had it.

Small package but a really great value. I use this TV in my home office and it fit beautiful in our office hutch. This Samsung 32” was 1 of the the few that offered 1080p as well as being a Smart TV. Only con is sound quality (on the weak side - but then it’s a 32”TV) but that was easily fixed with the purchase of a Samsung sound bar that was on sale.

I bought since Dec 4 2018 it s super smart tv only you need Internet and can download a lot off apps and tv can work like phone too even no internet can connect with phone hotspot and and watch YouTube or Netflix

I wanted to upgrade my old Samsung tv and decided to go with this one. I love it it’s way smaller than my old tv and the picture is beautiful

TV very complete and suitable to my needs. It is not heavy. It has very good resolution.

I upgraded my 24 in. To a 32 in. Smart t.v. in my kitchen. So much better

Use it in my home office, super light, easy to mount on wall. Has all the apps you could want! Sound is fine. Only downfall I see is that it doesn’t have an aux out, does have optical out for sound so to hook it up to a speaker you need to order an adapter. Picture is super clear! Definitely worth the price, especially if you plan on streaming your content! Samsung make great TVs, refrigerators, not so much!

Great Price. Speaker Quality isn’t the best compared to other Samsung TVs I have owned. Definitely disappointed by that but unsure if that is to be expected from a TV of this size. It has all the normal smart TV apps preloaded and setup was simple.

I was wondering why at every Best Buy I went to I would see several open boxes of this TV , I believe it is because the sound is not really and people bought it back.

Love this TV for our den. The picture and sound are great. The setup was easy. Have no complaints at all.

I have really enjoyed the new TV. The picture quality is better than my old one and I like that it doesn’t take up as much as the one I replaced.

remote is a little busy/complicated and can’t quite figure out how to use sleep feature. Mounted easily on wall bracket

For the money. The Q5 is great. I wish it had the remote if the newer Q6, but hey. It is what it is.

This television was horrible from the start. I had less than 24 hours with no problems. The day after it was installed, I go to turn it on, the red light blinks but it doesnt come on. I end up having to climb behind the entertainment center to unplug it, and plug it back in for it to turn on. I thought maybe it was just a fluke, but it's literally been every morning for 10 days now. I have a bad back so it's been hard for me. Sometimes I just leave it on while I'm gone or overnight, because otherwise IT WONT TURN ON. I've already ordered a new DIFFERENT TV to replace this one, but I'm not going to return this one til I have the new one.....cause st least it's something. So today, everything turns green on the screen. Absolutely ridiculous. Not to mention that the sound is horrible. It has to be all the way up to 100 if you want to hear it over the air conditioning. I've read that the "powering on" issue is not isolated and is widespread with this model that Samsung apparently keeps selling along with best buy. I've been on the phone probably a total of 2 .5 hours with best buy, trying to get to the right people, talking to people who had no clue what they were doing and ended up not helping me in the slightest for the broken tv, the return/exchange, delivery, etc. Bad tv bad customer service.

I wanted a 32" for my bedroom. I wanted a 1080. It seems these two specifications together are impossible to find. Best Buy provided what I found to be the best option, in a well-known brand. But this TV has issues. Firstly, it's seriously lacking in hookups. I use four different USB connections, there are two. So I had to purchase a port. I can't keep the Blu-ray player connected because when I switch over to use say, the Firestick, the Blu-ray takes over. I use a soundbar and headphones. The headphones I used were RCA connections. Zero sound no matter what settings I tried. I had to purchase new headphones with optical connection. Same goes for my soundbar. Luckily, I found a random optical cord for that. But, I have to play musical connections when I want to use either the headphones or the soundbar because there's only one optical connection. And then there's the auto shut-off feature that I can't seem to disable. And the TV's tendency to switch my sound settings from PCM to bitstream on its own. I get no sound with bitstream so that's useless. And then the icing on the cake is the refusal to turn on, or off at times forcing me to unplug it and plug it back in. Additionally, I really hate the on-screen app and movie menu that I have to clear out of every time I use the settings menu. I don't use it. It's slow to respond to commands, the mounted speakers suck, and the fact that there is no paper instruction manual is just stupid. If this TV lasts me a year, I'll be happy.

I bought this as a birthday gift to myself. Now, I watch it every day while working in my home office. Excellent picture, easy set up and very happy with the quality overall. The price was excellent and just couldn't pass up the deal. I have never had a single problem with a Samsung product. So, when it came to the brand, I went with what has always been a perfect choice!

No cable so not really using it. But it came with everything it's supposed to. Sales crew way busy but did get in and out in a reasonable time.

This 32” inch flat screen has a a very good picture. It is clear and sharp. Television was very easy to set up. Excellent price!!