Customer Ratings & Reviews
See more imagesSamsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
- Model:
- RF28R7201SR
- SKU:
- 6323216
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Samsung fridge
JesusM Posted
Great adquisition first time buying a samsung product super thrill
I would recommend this to a friend - Rated 5 out of 5 stars
Margie’s refrigerator
Everything was awesome they came on time and installed everything and reviewed the user manual
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung fridge
Roberto Posted
Bought this as an open box fridge (fair) and was basically in brand new condition for a fraction of the original price. Very nice fridge with smart notifications.
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung Fridge
Scotty Posted
Place for the refrigerator in my kitchen is a little small but it works. So nice having the water & ice!! Love it so far.
I would recommend this to a friend - Rated 3 out of 5 stars
Confusion
JAXN Posted
Amazingly, this expensive refrigerator doesn't come with a simple ice dispensing guide...so when you go to get ice, expect a mess on the floor. Contacted store I purchased it from and Samsung corporate....and one says the part exists...and the other says it doesn't. Very frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi there JAXN, congratulations on your new Samsung Refrigerator. I am glad to hear you are pleased with the unit. Thank you for taking the time to share your feedback. I will forward it over to our design team to improve our products. We thank you for choosing Samsung in your home. ^Brad
- Rated 5 out of 5 stars
Samsung fridge
Kitkatkathy Posted
It’s a nice fridge however it did not match my whirlpool oven so I took the Samsung fridge back and purchased a whirlpool fridge
I would recommend this to a friend - Rated 1 out of 5 stars
Horrible
MichaelB Posted
Terrible fridge. Icemaker was producing frost covered uneven ice. The crushed ice would clog the Shute 4 repair attempts by factory. Finally insisted full refund for purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi MichaelB,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
- Rated 5 out of 5 stars
Fridge Proud
MrAndrea Posted
Awesome product. And the sync feature with a Samsung mobile devise is neat.
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung French Door Refrigerator
Pratap Posted
Samsung French Door Refrigerator has lot of features and options. I recommend this.
I would recommend this to a friend - Rated 5 out of 5 stars
Can’t get any better than this!
BooBoo Posted
I bought this Samsung refrigerator to replace a 20 year old Maytag..I don’t know why I waited so long. We love this Samsung...There is tons of space plus a flex drawer. The freezer is large as well with plenty of space for frozen foods.
I would recommend this to a friendThis review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Rated 5 out of 5 stars
Samsung fridge.
CassaundraW Posted
Great fridge. Would recommend. Water and ice wonderful.
I would recommend this to a friend - Rated 5 out of 5 stars
New ice box
Chip Posted
Does the job as expected,no water or ice light, needed
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent !
Mily Posted
Good service. Excellent attention! At time. Good installation!
I would recommend this to a friend - Rated 1 out of 5 stars
Disgusted
KarenD Posted
Worst purchase ever. I want my money back. They've replaced the ice maker 2 times and it still leaks. I also had to replace the whole door because the flapper to release the ice wouldnt stop flapping. The refrigerator is only 3 years old.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Good day, KarenD!
We will show you what steps to take to find the cause of the leak and hopefully keep it from happening again.
How to prevent and stop water leaks from your refrigerator:
https://youtu.be/uU6XADBosVo
Leaks from the dispenser, under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket, and roller bars.
Flap between doors is stuck or loose:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#flap-between-doors-is-stuck-or-loose
Care for your Samsung refrigerator doors:
https://www.youtube.com/watch?v=ZaguMbi4pzA
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145231503) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Rated 2 out of 5 stars
Be prepared for multiple repairs
WhoIsListenint Posted
I’ve had this Samsung refrigerator for 3 years and needed 2 repairs that I had to pay for. I do not recommend Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi there,
We understand the importance of having a reliable refrigerator at home. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150652422) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Rated 3 out of 5 stars
Door Mechanism Faulty
LadonnaS Posted
Had 4 months and the left side door latch started getting stuck and would close properly. Now a piece of the plastic door latch is broken.
No, I would not recommend this to a friendThis review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
Brand response from Samsung
Posted
We're happy to be of service, LadonnaS. We'd love to talk to you more about your fridge to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145327832, to help our team pull up your information.
Have a great day!
^Chrystel
- Rated 5 out of 5 stars
Ad
Addd Posted
Very happy with it even tho I haven't installed it yet!!
I would recommend this to a friend - Rated 5 out of 5 stars
Great refrigerator
Mike Posted
This refrigerator has all the features I wanted. Even discovered some I didn’t know until I started using it. The chime when the door has been left open is great but annoying if you have it open for a reason.
I would recommend this to a friendThis review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Rated 5 out of 5 stars
My Samsung refrigerator
Jessica Posted
I love my refrigerator the color big enough for our family
I would recommend this to a friendThis review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Rated 5 out of 5 stars
Perfect refrigerator
Ezstyle67 Posted
That it’s a big refrigerator and. Fit perfect on my kitchen
I would recommend this to a friendThis review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel