Customer Ratings & Reviews

Very spacious compared to our last samsung fridge. Went from 28cuft to this 32. Our last fridge would always be full and now we're having a hard time filling this one up.

I recommend it at a good price, it has very good quality and a good size.

Great product. Especially like the dual ice maker!

Excellent salesman, excellent delivery persons. Minor dent top left front on door, delivery man took his photo and said he'd report it. Refrigerator layout is superb!!

Love my new Refrigerator, I wanted to stick with Samsung my previous one went out got a Great run with last one. Delivered with Care and came sooner than I expected!

I love the room inside and i am able to stack my leftovers without having a cramped space to see what is there. I recommend this refrigerator.

The interior of the fridge is very large. Lots of space. The only drawbacks I have found so far are that the long drawer inside doesn’t always slide in straight and when the ice cube trays are full (love it has 2 sizes of cubes) a cube or two will fall behind the freezer and onto the bottom of the fridge area. Other than that, it’s a great fridge/freezer combo.

As well as be expected well worth the time and investment.!

It is a good product and I like it very much. The Best buy service is great and the delivery guys did a wonderful job. Thank you very much for your wonderful job...

Love it!! I love that it says the internal temp. The ice is great, having two size options. I love the slim drawer at the bottom of the fridge!

Bought this fridge about a month ago and the shelves are already bowing in. Mind you I haven’t even loaded the shelves with a lot of stuff. I have a 10 year old fridge that’s shelves are flawless. The only reason I’m giving it a 2 star review is because it still works I guess.

The refrigerator and freezer don't work, they don't give the correct temperature, and the system is guaranteed and is not responsible for the loss of electricity. If you want to lose your food and money, don't buy it. It's a real headache, and neither Best Buy nor Squash guarantees it.

Love the fridge. Only reason I didn’t give it 5 stars is because I have to make sure the doors are pushed closed

Horrible experience at Fairfield outlet store #2695. I went to purchase an open box refrigerator in person. Took few hours to drive, to inspect each floor model. Finally, I found what I wanted, and paid for the model I liked. I also took pictures. It's an open box so refrigerator was at the store. I paid for 5-year warranty, water kit(BestBuy agent added), $100 delivery fees, $59.99 haul the old unit, $24.99 for installation. Credit card was charged. Next day to my surprise I saw the order has only delivery fee $100 and water kit. No refrigerator. But my credit card was charged for $1xxx.xx I contacted BestBuy via chat. Awful customer service. Talked to 6 chat agents whose job was to transfer me to someone else in order not to investigate what happens with refrigerator itself. They accused me that I cancelled refrigerator myself. How dare it could happen I paid $1xxxx and $100 delivery for nothing???? One of the chat agent assured me that I was refunded all amount. I was not. That shady store (or the sale agent who told me he make way more outside of the store) charged me thousands for nothing. Avoid Fairfield store in CA. #2695. And avoid horrible customer service via BestBuy chat. All they did transfer me from one agent to another. I gave 9 consequences call to Fairfield store. Noone answered. I gave call to BestBuy support. At least via phone call to BestBuy I got promise to refund me money "next billing cycle". If BestBuy cancelled my order, why not to refund me immediately. Why next billing cycle? I am still not clear whether that particular store(sales person) were scamming me and charging $100 delivery fee for water kit that they added themself for refrigerator. Or whether BestBuy system canceled in person order due to refrigerator price was changed the next day. If the last one BestBuy, your prices change often. How I am supposed to buy from you? Attached picture of refrigerator and receipt (corrected to hide sensitive info). I can't attest how refrigerator works as I never got it.

I would give 0 if I could. The fridge stopped cooling the first 7 days. Bought a 5 year warranty to be told they cant honor it and would refund my money. What about the money i spent getting it home or having to wait for you to pick it up. Honor the warranty you sell or dont sell it.

So much room, I feel like we can nerver use all of the space! I do wish the shelves had more adjustabilty

I love love this fridge there is so much room for all my food

Installers were quick and efficient on install and set up.

The fridge is not the best fridge that they recommended me , plus I complained to customer service but they seem not to care about my issues.

I love the style. However, it was damaged on the side.