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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5684 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the picture quality and size of this TV, calling it "amazing" and "perfect for my space." They also appreciate the easy setup process, with one customer saying it's "easy to work." However, some customers are disappointed that it's not a smart TV and has a poor refresh rate. Others complain about the remote control and viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,684 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to carry and install. it has a goo d picture

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is ok. The smart tv program is very laggy. Great for gaming though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung TV's, I now own 3 of them. I sold one of my older Samsung's to a guy I work with, it's now 9 years old and he says it's still working strong. No complaints will always buy them, no matter what Samsung for life here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv met and exceeded my expectations. The color on this particular model is outstanding. Setup instructions assume you know what you're doing which was pretty frustrating; but we still got it figured out without too much difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a good choice. The sound is better than other brands. I was a bit disappointed with the skin tone and the "washed off" appearance on some stations. I don't consider it a "value" buy considering many lower price options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that helped us was super. He showed us several TVs in our size range. When we selected one he showed us the cable needed and an inexpensive mounting bracket. He even offered to help load our purchases into the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my mom, easy to set up, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my mom, her TV suddenly stopped working an hour before her TV show, I drove to the nearby Best buy, got great service, was back to her house and had the TV set up and her show on in an hour! Easy to set up, easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Budget TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a television for the kids. HD input is good for price point. Read other reviews prior to purchase but we were not after bells and whistles so ignored. We did, however, purchase with extended warranty for sound mind. If still on fence, go see a demo in store prior to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV to display photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a TV to utilize as a means of communicating activities and menus for our clients at a assisted living facility. By utilizing televisions to cycle through, give the client ability to see what's going on at a glance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice but feel all TV's should now come standard as Smart TV's.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this the day after thanksgiving. Used it and a black line started showing up. Took it back (thought we got a fluke) got the new one home and about 3 days later the black line showed up again. Took it back and thankfully we were under the "Christmas" return date and got our money back and bought a Sony 40".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an extra tv in about the $300 range for the bedroom. Found exactly what I was looking for; nothing extra special or oversized, just a tv. Samsung has a solid record of producing displays that will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, perfect gift for my 80 yr old aunt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic samsung 1080 tv, talked to a very helpful associate in your store and found this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the overall transaction from Best Buy. I ordered the 2year warranty along with the television. I have not received that information. I did not receive an email or a hard copy. If you can manage to ship a television in 3days, why not the warranty info I paid for?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a tv i bought at sears in august which had problems right from the start, with the sound. this looked like a good buy, and the reiews i read were positive. so far, so good with this one. salesman was knowledgeable and extremely friendly and the buy went quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking to upgrade my grandaughters "media room" in my house I looked for a brand where the remote would also be used for the same brand blu ray player and be affordable. She is quite happy with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a Christmas gift for my husband to use in the garage. He spends a lot of time working on his Hot Rods in the garage. He has heat and now a TV, to watch while he spends time with his hobby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic HDTV to replace an old one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into the area, Menifee is growing! Nice to know Best Buy is here, open & ready for service. We love Samsung LED HDTV quality, clarity, & sound. Now we can listen to news & other programs as we unpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I went in to look at tv's and looked at several before deciding on this Samsung. Smart tv's are nice but just not enough video services yet to justify one when I can just hook up my iPhone instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pretty good for first high def tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had issues with The first one of the same model- picture kept blinking/flashing after a few months of use. We were able to return it to Best Buy for a new one of the same model so far so good - picture is very good!

    I would recommend this to a friend
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