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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1307 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 40" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR for its excellent picture quality, easy setup, and reasonable price. They appreciate the smart TV feature and find the size perfect for smaller spaces. However, some customers have concerns about the remote control layout, lack of Bluetooth connectivity, limited viewing angles, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,307 reviews
  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a 40" tv for a bookshelf and were pleased to find one by Samsung. We have had an excellent experience with our old Samsung tvs and with this new Samsung tv. Best Buy helped me purchase and load this in my car in 10 minutes flat before closing one night - excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great, for a 88 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We, got it set up enough sound for the bedroom, without having to purchasing a soundbar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good tv until the screen fails.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was working great for the past three months. Last week while watching hbo the back of the tv made a popping sound and spider web like crack appeared on the screen. Samsung sent some samsung affiliated repair person over but he did not even open up the tv to see if there were any circuit issues. Instead he gave a prefunctory look at the screen and incorrectly concluded that there was physical damage. I tried to contact samsung but their customer service chat windows were glitchy, and kept crashing. I am trying to get them to exchange this model but customer service is not very helpful. I should have just paid the extra money and bought the sony like the best buy sales person advised me to. They had mentioned that I should get the extra care because these samsung tvs have a higher rate of returns and quality problems. I should have listened to the sales people.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is location of speakers. Speakers in back but if you turn volume up it ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. Love picture quality. Does everything needed to make things easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Satisfied. Love this TV, and the deal I received was so worth it..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the money. Picture and sound are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was perfect. Can't complain. Very easy setup with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this tv. Good quality and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Compact but good size. Wish it had a single stand instead of 2 legs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has very nice picture and sound and the smart function seem pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Thin,sleek,lightweight, great sound quality......Cons: Picture quality hot Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality TV for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my television for my bedroom. I didn't really need a premium TV, but after some research and price comparisons I chose this set. It was within my price range and on sale. All that said, this is a great introductory 4K television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has good picture quality, but sound is a bit low, a sound bar is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the price for the product needed, them the actual assistance my family and I received was the icing on the cake .. I am so glad that the training this company gives its employees —I actually felt respected and appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for our spare bedroom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a good quality picture is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Handy 40 incher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mother in law and so far she really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice.. it was a bit confusing to set up that why 4 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture resolution. Easy set up.easy to understand instructions

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to a 24” tv. Good picture for a great price!

    I would recommend this to a friend