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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1307 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 40" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR for its excellent picture quality, easy setup, and reasonable price. They appreciate the smart TV feature and find the size perfect for smaller spaces. However, some customers have concerns about the remote control layout, lack of Bluetooth connectivity, limited viewing angles, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,307 reviews
  • Rated 5 out of 5 stars

    Amazing pixels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sad when my Sony Bravia died after about 12 years. However, I love my new television. The graphics are amazing and when you start watching the Ultra HD, it is so hard to watch a TV that is not Ultra HD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just the right size for my living room. Love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV to replace my 10 year old 32" Sony Bravia. The clarity of this UHD TV is fantastic. The colors were a bit too brilliant for me, so I went to the settings and changed the color to "Natural", turned down the contrast and turned down the backlight a bit to get a more realistic color scheme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOLY MOTHER OF GOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy high-quality content on this 40-inch Samsung television. Game Mode minimizes lag so you can make split-second decisions required in video games, and the wide viewing angle ensures everyone has...

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the TV. Sales person was great. Great marked down. But cant stand when open item states comes with remote control, but did not. Only reason why it's not five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the set a couple of weeks now but think we will enjoy it. Our installation is not yet complete because Bendbroadband has to lay several new cables when our weather gets better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv but with 1 caveat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good but I’m having issues with it no brightening up correctly when i turn it on. Sometimes it wont show the input until i press the source again (thats when it is incredibly dim).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product! And the people at Best Buy rock! Great product, great people, great price! Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Visio tv died on me after only five years. I love this Samsung. I did buy a Samsung sound bar to enhance the experience. Easy hookup for everything. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung has good quality products, ive never disliked their products, no complaints here, it has many smart features and perfect for a bedroom or living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars as it overall is a good tv. My issue is with the sleep timer which forces you to exit. When you exit it exits everything. My old timer just went away after five seconds. There is limited documentation on this issue. It tells you how to set it and that is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy from a typical consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for about 2 months. It works well for everything I need (except the Direct TV beta app...as most Samsung tv owners are aware of). But otherwise no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped us was very good, listen to our request on our size limitations offered two options and what for our decision on what fit our needs. We are happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so much I got a 60” for the living room too. Great range of color, thin, and has a great OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv as a gift for my bedroom and it’s awesome. Super clear HD resolution, works seamlessly with my comcast cable remote, and has super rich deep blacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the tv for almost a week now.It was very easy to setup.The only minor complaint I might have is the audio.I'm sure this could be remedied with a soundbar.I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to pair with my PS4 Pro and the tv looks amazing! No input lag whatsoever! A definite buy if your interested in a midsize tv for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but experiences super dark black spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the TV but I have noticed that when playing games like Battlefront 2 or watching TV shows like Arrow there are big dark spots that show up and make it look like the screen is glitching out. Not sure if this is a glitch or intentional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little tv for the bedroom. Decent picture, but the operating system Is terrible. I have connected it to an Apple TV - so now it’s awesome. Don’t plan on using the smart features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Techy1,

      Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand the details of your user experience with our Smart TV platform.

      You can reach us at:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but overpriced. I didn’t need nearly this many features for a tv this small. Bought for over the bar and it does look great but in hind sight didn’t need UHD or all of the web features.

    No, I would not recommend this to a friend