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Customer reviews

Rating 4.4 out of 5 stars with 2639 reviews

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92%
would recommend
to a friend

Customers are saying

Customers consistently note the exceptional sound quality and easy setup process of the 400 Series 2.1-Channel Soundbar. Many customers also appreciate the Bluetooth connectivity and affordable price point. While some customers have expressed concerns about the bass and volume levels, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,639 reviews
  • Rated 1 out of 5 stars

    Who was the audio engineer?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor, particularly in the voice sound range. Many times you can not understand what people are saying. The controls to not allow for settings to give a better, clearer sound. When coupled with a Samsung TV, the two take up too much space on a table because of the stand on the TV. Who ever designed this did not plan well to have the TV and Sound Bar fit together, unless you wall mount.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar for my dad for Father's Day and it's been great. The included subwoofer really adds punch!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps during streaming lock and crash often. Was not happy given the high price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Room size

    Rated 3 out of 5 stars

    Mid level soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so sound. If you have a bigger room, consider upgrading to a better system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance , good value. must better than a LG sound bar that woofer lasted barely a year with limited use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goes great with Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to my parents Samsung TV. Love that the remote from the tv works the sound bar without having to use the remote that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounding Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Soundbar, I’ve owned LG and Polk Audio Soundbars and Samsung beats them both!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound bar ...sleek low profile .. Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar...sleek low profile, easy to set up , good buy for the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass, sound overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great! Really loud and amazing bass! I love to play my music on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints. Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. We bought the item on sale to help supplement the sound of Samsung TV and works great for TV and using for Blutooth music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband hard of hearing so sound bar was important for him to be able to hear sound. works great.. elderly couple easy to operate and set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor bass from subwoofer. Not controllable from my 2015 Samsung 65" TV remote. Nice bluetooth functionality.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      TobyB,

      We're sorry to hear that you're not pleased with the subwoofer. We do have models that have a more powerful sub available for purchase on Best Buy's site or store. While it's not something that can be controlled from the TV remote, the Soundbar remote has a button specifically for adjusting the bass control. We appreciate the feedback, and we hope you're able to get something that best meets your needs.

      --Mr. S Samsung

  • Rated 4 out of 5 stars

    Very easy to use and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hooking up with a Samsung tv and does automatic connections to tv cable and any other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Design, good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean design. Good layout on the remote. Easy setup. Nice sound modeling-music, voice, standard and the Cinema effect is outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar makes a difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's sound bar has really made a difference in enjoying our movies and other programs, at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was very easy to connect it to my Samsung 4K Ultra HD 60" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic! It makes my home theater rock! I love that the Bluetooth 2.1 interface lets me link with my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to enhance my gaming. Use it every night, I can hear the bad guys sneaking up behind me. Wonderful buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 400 Series 2.1-Channel Soundbar with 6.5 Wireless Active Subwoofer has been great to me so far. Its pretty loud too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much better sound than with Vizio speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my TV much more now that I can easily hear the sound. I'm hearing impaired, so the new sound bar makes a real difference.

    I would recommend this to a friend