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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2639 reviews

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92%
would recommend
to a friend

Customers are saying

Customers consistently note the exceptional sound quality and easy setup process of the 400 Series 2.1-Channel Soundbar. Many customers also appreciate the Bluetooth connectivity and affordable price point. While some customers have expressed concerns about the bass and volume levels, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,639 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for seniors with aging hearing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to enhance the quality of hearing of our TV by our aging ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar is ok but does not have the quality sound I thought it would have for a Samsung product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Bad speaker the sound quality is just not there. I would spend a little more and buy the Bose soundbar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on my TV created a better sound than this sound bar did. AVOID!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIdn't work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this product, but sadly to say, it didn't want to work. Tried several attempts & nothing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing surround sound system. Great for any home to add to your home theater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit n finish, good sound for the small size. Instructions for set up wasn't clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung Tv sounds better then the sound bar wouldn't get this if you have a good tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average but not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main complaint is not being loud enough.i have found this with mist soundars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's my first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first so I don't have anything to judge it by but so far so good..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have returned it. Did not work with my television. use it for pod casts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice but bit that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would spend little more and get the better ones sound quality is ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money this item was a normal sound at does the same job

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I thought it sounded better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it sounded better, I do not really like, very expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than lg doesn't sync well with Samsung tv that I purchased

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was OK...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with this. It was a let down for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor subwoofer connection poor sound quality not worth money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but would like a better woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it enhanced the speaker system that came with tv by 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason I say don't buy because its will stop working, just after the warranty expires. there is not sound coming out if woofer and wont connect. I have done all the troubleshoot Samsung has on they website and I have called them to do troubleshoot and have done them with a agent from Samsung telling me what to do. if you like to spend money on sound bar that will stop working just after the warranty expires and would like to play as much as original price of sound bar to do repair/ servicing plus on top of that spend on on shipping. doesn't matter if its still under warranty or not you will have to pay for the shipping. which alone cost anywhere from $25 to $50 one way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get a Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra $$ and get a Bose. This thing sounded pretty good in the store, but it really sounded tinny and whiny at the house. Took it back and got the real thing! No point in buying an awesome TV without having awesome sound!

    No, I would not recommend this to a friend
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