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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 10,001 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture. Just wish the remote had a sleep button.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a good TV. It has lots of features and decent image quality. The issue we have sometimes is that the screen flickers at certain times (but not all the time). We have to turn off the TV and back on to get it to stop. We have another TV of the same model range we bought from Costco that does the same thing. It's not a deal breaker for us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Ok at best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is ok at best. I've had this model for six months and picture just went out on me ant tv wont turn on now. I didnt like the fact the tv doesn't have any buttons to turn on so if you lose your remote or battery dies you are screwed. Picture and sound is good when it was working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Migue:

      Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on.

      1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
      2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service.
      3) Try pressing the TV Power button at the bottom of the TV (it is on the center bottom right under the Samsung logo)

      So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung TV Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    43 inch Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but this is our second Samsung that we purchased in two years from Best Buy The picture went with the first one. We will see how this second one goes. Not sure Samsung is the best but Best Buy Sales Manager says they are. We are willing to give it one more shot but just cautious when buying a Samsung tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    External Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV as an external monitor for my macbook. Why would you want to spend $600+ for a computer monitor that is small and has less quality.. I love this TV and the 4k looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    She LOVES it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my 11 year olds room, mounts beautifully! She loves this one better than the insignia that she had which is now in the garage. Loves the fact that she can go on the internet when she's doing her homework and see the articles in large font.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right size HDTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to find a HDTV to fit into an older entertainment center, The width was the deciding factor. Width to height ratio of this TV has the height a little higher than other TV's. This makes the overall screen larger. Good picture. Good sound quality. I did download the latest software. I've had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung Smart is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is great. Beautiful color. picture and sound. The problem I have is Samsung’s smart tv set up. Your home screen is basically nothing but ads and there is ZERO personalization. Can’t delete certain apps. Can’t select a silent background, instead it plays whatever random show it wants as the background and it’s incredibly annoying. Seriously considering returning it or just using my Roku instead. Ridiculous to pay so much money for something to still push ads in your face and give you no choices. Remote is also laggy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      kconnors:

      While it’s great to hear that you’re loving the image and sound quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the SMART TV set up.

      So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung TV Support.

      Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      We look forward to hearing from you soon.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and features! I just wish the remote had less buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install right out of the box,!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this T.V.for my daughter’s new room she loves it!!!!! This T.V has great wait excellent sound system. I wish she would’ve went bigger but this what she wanted! Please I beg invest your money into this T.V.you want be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tom's Crystal UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, lighting is ok and is very light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Does the Trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality. Crisp, clean details. Very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Big problem with getting it work after Wifi off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent TV for the price but the remote stopped working after a couple of months even when I changed another battery. The biggest problem is whenever the wife went off, you have to reset the whole setting and start it all over again. It's hard to get it working after the wifi shut.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted it for. It's the right size and fits in our room perfectly. The picture is clear and the sound is clear so that we require no additional support. We were looking to add Apple TV+ to our viewing and this TV has it built in so that we do not have to purchase a ROKU.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My office tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children decided I needed an upgrade to my home office tv. Received this Samsung 43” as a Mother’s Day gift and I’m loving it. The thin design takes up so little space & looks good. The setup was quick & easy and the picture is great. This is our 4th Samsung in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. The price is right and the picture is bright and crisp. The set up was a little hard but then I think that might have just been me, I'm a little tech challenged but the Geek Squad stepped in and helped with that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for small bedroom

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for a small apartment in Washington DC. Plenty big for his room and he loves the fact that he can control it with his phone (even though there is a remote). Great picture, sleek design, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice TV For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and easy to set up. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 43” Smart Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a different smart tv at first, but I didn’t want to wait, so I got Samsung 43”, a little overpriced, When my grandson opened and started to set it up, he was so excited and raved about how easy it was to set up and all the features the tv had, well that made it worth the price.

    No, I would not recommend this to a friend
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