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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 10,001 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For not too much more than the entry level sets (such as TCL, etc) this Samsung is a great value. The picture quality is much better and the Tizen smart platform is way easier to use. The TV setup is a breeze as well. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger tv for my bedroom. I brought this tv without seeing it since stores were closed due to pandemic. We only have samsung TVs in our house so that was easy. I compared model # to get the most up to date. Have had it a few weeks and I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best.... picture is fantastic. Dimensions were accurate. As i was installing it in a tight location that was important. As usual Best Buy was great... Curbside pickup was contactless and very fast. Barely any wait.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv The picture is vivid and clear The sound is great too We had a little challenge with programming But that was cable company mistake I haven't figured out everything yet with The tv Do to puppy chase cable remote Close captioning was easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Love the TV, hate the user interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, the visuals are awesome and it was the perfect size for my living room. But I'm not super psyched about the user interface because I'm using a Firestick. It just gets in the way of the options I'm trying to use, making it redundant. But if you're not using a firestick, it's a great built-in dupe!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, decent sound. Pretty light tv too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for Bedroom or smaller rooms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4K TV I got for less then 300 bucks. Its very good for the smaller rooms. I still think min 65 or 75 is must for the Living rooms. Just one small problem. Cant keep 2 Samsung TVs in one room. the remote works on both the TVs at the same time :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide between the series 7or 8 Went with the 7. Easy to setup and the picture is wonderful. My wife has a hearing problem so we need to increase the volume since the speakers are in the rear. Would recommend sound bar for someone with a hearing issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV for a good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has held up very well. The picture quality and brightness are very good, especially considering the price. Playing games on the TV feels fine, and the speakers do not sound horrible. Overall it is a fine set, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Could be better...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV isn't bad, but I don't feel it's great either. I know this is a lower quality of the line up with Samsung, I just wasn't expecting it to almost feel the same as a near 8 year old TV we have in our other room. The picture seems clear, good color, plenty of option settings, but I had to play with the settings for a while to remove the action refresh rate issue. If your getting this for action movies or fast sports, this is NOT the TV to get. Thankfully this is just in my room and not a main TV of the house. If it was, I would be bringing this TV back. I almost considered it and spending the 100 more for another TV brand. Samsung let me down on this more than I expected. Maybe I just had too high of expectation for this, as it is Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and was even better than what I had expected. Excellent screen size, sound, and picture. Perfect for our bedroom. Even my husband who refuses to wear distance glasses can see perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV with only 2 HDMI ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV for my office. I use it for my MacBook Pro and my game consoles (Nintendo Switch and Xbox Series X). I wish it has more HDMI ports, but a HDMI switcher fixes that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother to replace an old Samsung TV in her bedroom. Excellent TV for the price, perfect for a bedroom or small family room. My mom doesn't do Smart TV so those features aren't used but picture is clear and size is perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed. TV Broke after 1yr and 1mth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and features are nice for the price. It was a nice TV when purchased. Just broke screen is white with lines running through it only after 1 year and 1.5 months of ownership. it's not even used as my primary tv, it's a bedroom tv. Maybe used an hour or 2 every few days. I've never had an LED TV break after just one year of ownership and this is my 2nd 7000 series Samsung. My other one is a bit older (like 2017 model) but works like a champ. Disappointed in this model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade, but horrible customer service. But ok quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has quite a nice picture. The only downside is learning the new operating system for the tv. The system automatically picks up the cable box and programs the remote. The only hard part is learning the new OS. The picture quality is awesome for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. I use it as a monitor to switch back and forth between work and home computers. It's nice to have the option as a TV as well. My only complaint is that occasionally it will flicker off for a second or two and then come back on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there CSIG,

      We are happy to hear you are enjoying your Samsung TU7000 TV. Thank you for sharing your issue with your TV occasionally flickering. To help, here are a few troubleshooting steps you can try.

      1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
      2. Check the power cord to see if there is any visible damage.
      3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
      4. Try to update the software. In some cases, a software update can correct the problem. To update your firmware, go to Settings > Support > Software Update.

      You can also test the HDMI cable you are using to see if it might be the issue. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.

      To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.

      If the test says, the cable is bad, replace the cable. Service is not required.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the 'Support' link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Has lots of app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. excellent picture. It's my 3rd Samsung for the house so I wasn't worried about the TV quality. Purchased for gaming but not very good for that. Moved it to my bedroom and purchased a gaming monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Too dark

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Not too big, not too small and has the picture quality of a Samsung (and I’m an IOS user LOL). One thing about the tv, it tends to be really dark and I cannot figure out how to control the picture. Some scenes I can hardly see.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for purchasing the TU7000, which features our Crystal UHD Processor that provides you with stunning clarity to everything you already watch. Movies and shows from your cable box, video streaming apps, Blu-ray / DVD player, and video games are all displayed in 4K resolution.

      To help with the dark images you may be seeing, there are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.

      Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
      1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      2) Standard: This is the default mode suitable for general viewing environments.
      3) Natural: Reduces eye strain for a comfortable viewing experience.
      4) Movie: Suitable for watching TV or movies in a dark room.
      5) Filmmaker: Watch the source content (e.g., movie) as it is.

      You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings

      We also recommend your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Put it in my bedroom and it is the perfect size to be viewed from bed. Remote is easy to use. Initial set up is a bit of a pain, but if you follow the prompts you can do it. I got it on sale so the value for this quality is awesome!!

    I would recommend this to a friend
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