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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 10,001 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy. The picture quality is excellent. The sound is decent, since it is coming just from the tv. This tv is for our bedroom so we really do not need a sound bar at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $300 you can’t go wrong. I have had no problems with the tv and setting it up was fairly easy. I have the 43” and it is perfect for my room and even for a small living room. I don’t have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase. Perfect tv for bedroom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for bedroom. The slim design looks great. The picture is fantastic. Very easy setup and excellent image quality especially in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the bedroom. It's a great TV. It has nice features, easy to set up and good picture & sound. One odd thing about it though is that when you shut it off, the sound will continue for a few extra seconds before actually powering down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. The TV is much brighter in the picture is much nicer. I could’ve gone for a larger size and not realizing it. The salesman was very eager to help me in exchange for a larger size but I decided not to at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong with Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Have the 7000 & 8000 series in multiple rooms and love the picture quality and smart hub features. Can download pretty much any app and start streaming.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Good for the price, not perfect.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV for the price but sometimes the connection to the internet doesn’t work. It usually just requires me to turn it off for 30 seconds or so and turn back on to get it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still Part of Samsung Family Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vivid colors. Easy to set up. "Google home mini" commands works with tv on the same network. Also, great sounds and works well with a different manufacturer sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture until...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends, a word of advice- if you’re in the market for a new television, DON’T buy a Samsung with that UHD mess. It’s a smart tele with all of these preloaded apps. Don’t get me wrong, the picture quality is CRISP, but only when you’re watching something that has been shot in a well lit or are that is outside. If you’re trying to watch something where they’re shooting in a dark room or in a cave; all you’ll see if eyeballs, teeth and you’ll catch a few highlights. Everything else is extremely dark. Like, to the point where it’s frustrating. There seems to be no work around this (besides downgrading and buying a HD firestick). I’ve called Samsung multiple times and they don’t help. BUT THEY KNOW.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Marcusjbright:

      Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue.

      Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.

      You may want to enable automatic updates for conveniences.
      Select Settings > Support > Software Update, then select Auto Update.

      If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020

      Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/

      If you need further assistance or have any questions, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and picture definition. I has a smaller regular HD TV one before this 43” Samsung and it is a great start to anyone seeking to change to a “larger“ screen size with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mother’s Day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Mother’s Day and was so happy with the picture quality, but the sound not so much. In fact I’ve found it to be true on all Samsung tv’s.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the prettiest tv screens I’ve seen on a tv in years. Beautiful picture just like the slim bezel design and you will not go wrong getting this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Samsung TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs! This is the second identical TV within a few months because we love our first one. Setup is easy and remote is easier to navigate. It also works better with Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great little TV for my bedroom. The picture is clear and beautiful. I can’t speak much to sound, as I rarely turn it up very high. Still, I am enjoying it and I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43" Samsung smart tv⁹

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with TV, the picture, sound, and the size. At first we didn't think it would fit on our tv stand because we got somewhat bigger tv but it was a perfect fit

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great price. Just the latest in a series of Samsung TV's I have owned. Never had a problem with any of them bur one and Samsung took care of the problem immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. I have had it a while now and its great for games and movies. The picture is great, as well as the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy install as we were replacing we bit smaller flat screen so this one fastened to our wall mount. Only wish it had come with screws for wall mounting but found 4 in the garage that worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! The item that I received was what I really expected. It was in good perfect condition and so far, it’s working fine. Best Buy’s order tracking is extremely helpful, convenient and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my daughter’s bedroom - she enjoys video games and mostly watches Netflix or other streaming content. She loves the picture and it looks very sleek on the wall! Highly recommend!

    I would recommend this to a friend
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