Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit for this Octogenarian to figure out remote…which I Wish lit up, but I’ve got the hang of it now and I love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Great, but not quick as user friendly as I hoped.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to upgrade my 4K TV for my gaming desk. The quality of the picture is exactly what I wanted, but the app features and functionality of that aspect of the TV is not as intuitive as other TVs or Samsung products.
I would recommend this to a friend - Pros mentioned:Picture quality
Great value for a bedroom tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture and much better than expected sound for this size LED smart tv. It has some of the best extras as far as smart tv software. Lots of free tv channels.
I would recommend this to a friend - Pros mentioned:Picture quality
Fabulous idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this TV as a computer monitor and a TV. It's fabulous to get such a quality picture for photos and videos.
I would recommend this to a friend - Pros mentioned:Ease of use
Best upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected compared to my first one that’s several years old, very easy to program the remote and set up was a breeze. Has upgraded apps snd is very easy to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, i bought this for my Daughter's room and she was amazed of the Picture quality. I was easy to assemble and feels well put together.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Rocks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has all of the bells and whistles. The picture quality is outstanding and a solid company. I purchased this as an open box item and love the discount.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV for a Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for our guest cottage. It was wall mounted for ease of changing viewing angles. It works great and has a superb picture.
I would recommend this to a friend - Pros mentioned:Ease of use
Another great Samsung product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity is excellent and it is easy to set up and add whatever new apps you might want. Samsung TVs are first class and are a great value - this one is no different!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsumg tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was an awesome addition to my home. I was looking for a tv that was big and small enough at the same time. I needed it to fit on my 5 drawer chest. The picture is clear.
I would recommend this to a friend - Pros mentioned:Price
Gets the job done. No Complaints.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing to the price point, it is an excellent TV. I haven’t had any issues as of the time of writing the review. Definitely a must buy if on a budget. Great for gaming.
I would recommend this to a friend Perfect for our workout room. Streams well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this in our workout room. Very easy set up and very compatible with other technologies. It paired well with my iPhone and I am able to stream Spectrum from my phone to the TV without having to get another cable box.
I would recommend this to a friend- Pros mentioned:Picture quality
Good Picture, Bad Smart Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has good picture and sound, the smart features however were really slow. I have had it for a few weeks and I’ve noticed it getting faster at responding to the smart features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Student1986:
Thank you for purchasing the TU7000 TV. I am sorry that you are finding your Smart features to be slow.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps.
Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 80 year old mom. Great quality picture but a lot of functions, maybe to many for an 80 year old to figure out. So me and my kids enjoy it!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months in, working g4reat. it has a crisp display, it's perfect for the room it's in and the quality is terrific for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv. It came to my home safe and sound within a few days. Best smart tv with 4k for the price. Great picture
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Dumbest Smart TV Program Yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today I learned a term "app bias" which means different smart tvs will allow some but not always all available apps. Like the earlier reviewer that was looking for the Comcast app. This is a beautiful picture tv, set up was easy but there are only a handful of apps preloaded and only three or four others that you can download. Contacted Samsung and they confirmed this is all you get. "But we might be adding more apps later on." Worthless. I took the TV back to the store. Going with roku device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StSox,
Thank you for sharing your review with us.
The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more.
We have hundreds of apps on our 2020 devices, some are pre-loaded and others can be downloaded by the users. The 2020 devices support all the same apps as the previous year devices.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12PM EST, 7 days a week
Simply copy-paste this link into your browser to LiveChat with us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador
- Pros mentioned:Picture quality
Amazing Smart TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this tv for almost 2 years and haven't any issues with it whatsoever. We would say it's much better than our previous Fire TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Highly Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Fit in my home entertainment center. Old school right! Vivid picture and optically connected to my 5.1 system. Hughly recommended
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Had to replace our Samsung 40” with this and very happy with it. Colors are very bright and smart hub is very nice to use.
I would recommend this to a friend
