Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is incredible. The remote works great, but I wish it had the play/ff/rew/stop buttons
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase, works as advertised. Nothing mind-blowing but for the price range it is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity. Perfect size for my kitchen. Easy to install on wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Picture is perfect. I also had an unexpected surprise of Samsung TV channels included.
I would recommend this to a friend Great picture and features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It is perfect size for my smaller living room and fit easily into an exiting TV unit.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! I would recommend this product to my friends and relatives.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!! Perfect size. Extremely happy with the quality for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect size screen for rooms you don't want overwhelmed by a gargantuan TV screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture sometimes sluggish but picture makes up for it very good for gaming aswell
I would recommend this to a friend - Pros mentioned:Picture quality
Crystal Clear Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to set up as the TV my media PC in my bedroom is hooked up to. Gives a crystal clear picture.
I would recommend this to a friend - Pros mentioned:Color
Samsung is the one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is always our choice big or small. The color is vibrant even with the size of this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Beat Samsung tv ever brought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, the apps are little annoying to browse. Overall Like the tv..
I would recommend this to a friend - Pros mentioned:Smart tv
PL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice you may not need cable for this TV. It pretty much come with everything you need.
I would recommend this to a friend - Cons mentioned:Remote control
Not the best but not the worst.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv because the salesman told me no one has had any trouble with this model. I set it up and on the first day it lost connection with my router and it doesn’t respond to the remote properly. Then I looked up reviews people had given. Plenty of people have the same problems with this tv. Loss of WiFi. The remote is awkwardly designed and the tv doesn’t respond to it. The picture and sound are fine for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John:
Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test
4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
Detailed troubleshooting instructions can be found on page 119 of the E-Manual.
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
You may also want to optimize the smart TV performance with the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Samsung TV Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I would buy again> It arrived 2 days earlier than was predicted
I would recommend this to a friend - Pros mentioned:Color
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality, the color and brightness are perfect. Highly recommended
I would recommend this to a friend - Pros mentioned:Picture quality
A Great Showing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung 43" crystal uhd is sharp picture and we love yhis purchased.
I would recommend this to a friend Kids Room
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this in the kids room so the grounups could enjoy tv aswell. Lol
I would recommend this to a friendCrystal clear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer Samsung TV's. This model exceeded my expectations. The size is perfect for the bedroom.
I would recommend this to a friend- Pros mentioned:Picture quality
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv was perfect for my sons room! I love the size and quality. It was easy to install.
I would recommend this to a friend
