Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung class7 series LED 4k UHD Smart Tizen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the 50"two months ago and now our other tv died so why not get the same model, bad part is that I paid the same price for the 50" should have bought 2 the same day. I wish they had more USB ports and control buttons on the tv itself
I would recommend this to a friendA good choice for basic use...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good value. This tv certainly won't amaze you, but if you are looking for a decent tv for a child's room or something fairly simple like the kitchen, then this tv should work well. There are only 2 HDMI ports, so you won't be able to add many devices to it.
I would recommend this to a friend- Cons mentioned:Remote control
One Week Out of the Box and TV has Problems!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first week was wonderful, the second, not so much. The universal remote stopped operating the cable box. Samsung sent me a second remote. Still would not recognize the cable box. So, I switched out the cable box thinking that was the problem. Nope, it still does not work. So not even having this TV for two weeks, Samsung is sending a technician to see what is the problem. Part of me says, I should just return it, but will wait until the technician takes a look at it. This is a headache because I paid $70 for a screen protector and that may have to be replaced if they exchange the set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TVMama:
Thank you for purchasing Samsung’s TU7000 TV and for your review. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then manually reset the connection of your remote by going to Source > Universal Remote Setup.
I hope this helps. For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
My money sent to trash !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no intention to buy this TV... I wanted to buy a Fire TV Smart 4k.... when I asked the salesman on the floor about availability of the Fire TV in a box, he pointed to a box saying, this is the last box we have. I trusted his saying, bought it and kept it in the box for about 2 weeks. After that I decided to unbox it and to my surprise I see this piece of dump TV, that by that time I was unable to return it. So I did nOT wanted to buy it. From now on, I will not trust their salesman.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quit working 2 weeks after purchase, motherboard is being replaced. So we will see after motherboard is replaced. Beautiful picture when it was working. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .disappointed:
I'm sorry that your experience fell short of expectations. Thank you for giving us a chance to make things right.
Should you need further assistance when you receive your TV, please contact Samsung Customer Support:
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
- Cons mentioned:Remote control
Slow Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow loading of the smart features. Very "clunky" remote seems it could be more streamlined and faster response Changing from one app to another can take up to 25 seconds
No, I would not recommend this to a friendBrand response from Samsung
Posted .tseger:
Thank you for your review of the TU7000 UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
- Samsung Advisor
Good price on great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were very careful to not expose us, we felt very safe while in the store. I was sent an email with a link to the tracking of my shipment, but it took me to the Best Buy website and I could not track the package.
I would recommend this to a friendGreat TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, so far it has been performing very good. The TV has great resolution, display and sound. Smart features work well and we haven't had any issues with it yet! I. Definitely recommend it!
I would recommend this to a friendTV works great especially in a one TV environment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but there needs to be a easy way to control two TVs in the same area. We use this in our game room and have two Samsung TVs. Even with using separate remotes that came with each I have to do some fast clicking off and on to control just one TV.
I would recommend this to a friendSamsung 43" Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend. Remote buttons are small hard for her to work. She also disappointed cannot hit a direct button on remote for Hulu. Netflix has a direct touch button on the remote. Disappointed only has 2 HDMI inputs for aux equipment.
I would recommend this to a friendLove the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Liked this one so much we purchased a 55in Samsung. Should have stayed with the 7 Series in the 55in. Lots of things to setup so setup takes time but after the initial set up it is easy to use.
I would recommend this to a friendI love this new TV has a lot of features in it. It
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new TV has a lot of features in it. It looks really nice on the wall and not too bulky. I’m actually going to buy another one tomorrow for my other kid
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv great for the money. Cant go wrong with samsung. Would recommend to a friend and family. On top of tv qaulity. Beat buy in holmdel had great customer service.
I would recommend this to a friendSamsung are wonderful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for over a year now. Remember, smart TVs track everything you watch and collect all the data they can on your viewing, choices, etc, same as social media webistes.
I would recommend this to a friendLove a Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have several of these tv's and they never disappoint! I really like that you can use the remote from one tv to the next so if they get mixed up it's no big deal!
I would recommend this to a friendSamsung Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. The only issue is that the internet sometimes doesn’t stay connected and I have to unplug it from the outlet and back in. It’s works after doing that. Have to get it checked out. I wouldn’t recommend it because of the wireless network issue.
No, I would not recommend this to a friendRoku gives me a streaming TV with no monthly charg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the Roku. Have one hooked up upstairs and one downstairs. It's a great value. We can now watch all our streaming video in our bedrooms and aside from the small cost of the unit, there is no monthly charge.
I would recommend this to a friendFirst time buyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time buying a flat screen bigger than 32". This Samsung TV is awesome, I have it connected to my phone also. Who would've thought. Best buy ever!
I would recommend this to a friendPicture quality is fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace a broken one in our toy hauler. The viewing quality Is very good. We'll be buying another 1 for 1 of the other TVs in our Toy hauler
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for a bedroom and it has been a very good buy , this was an open box which was inspected by the Geek Squad. Great value
I would recommend this to a friend
