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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 10,001 reviews
  • Rated 5 out of 5 stars

    Purchasing a television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman who took care of us was great. He helped us make the best choice for us for our new television. He was very knowledgeable about the television that we were thinking about purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with a lot help from the manager Mitch from the Patchogue location. Kenny and his helper from Geek Squad were so professional. It's a great program to join.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K looks amazing on this television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this tv with my Ps5 and get the full 4K resolution however it is capped at 60hz for the frame rate. I still would recommend this tv if you are going to play next gen games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More that I expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was scared to get this product but it turned out pretty well. I love that I can connect what I'm watching to the TV. It has Netflix and other movie apps. Now I don't need a stick anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Bright and Clear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a sunny room with a lot of glare. TV functions perfectly and is bright enough to combat my rooms glare. Excellent TV with rich colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flat Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 43” Flat Screen TV with Remote is our 2nd Samsung. This one is in the bedroom. The first one is in the living room. I highly recommend this Samsung TV for any room of your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom t.v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager and employee were great! They were easy to work with and answered all my questions with ease. Their knowledge made it easy to set up and know what programs were available to me. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first TV purchase for myself and it was such a steal! has tons of great smart TV features - screen mirroring, internet, YouTube, Spotify/apple music as well as additional Samsung TV plus channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Questions answered in the showroom. Geek Squad was very professional in setting up the TV. A great purchase with great follow up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience was great. The quality of the product and the customer service I received when purchasing the product are equally worth praising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV good. Packaging should have been better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has ben reliable, but part of the TV was loose upon removing it from the box. I was able to pop in it without a problem and TV has been fine since. Packaging of the item from the factory could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my son. He absolutely loves it. I thought it might need a sound bar, but he says the sound is okay and something he could live with. Hope that helps others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Almost a perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is very nice. I just wish I could use "wired" speakers for this. Also, I can't log in my computer into it. Other than those issues, the picture quality is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and performing TV looks good but was too big so i got the next smaller samsung. Return & new purchase was smooth even in worst of vovid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free channels are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Bought for a spare bedroom. The best part is the free Samsung Plus TV channels. No need to pay extra box fees to connect to your satellite service.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung 43" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not crazy about the volume. Some channels can be on a really low number volume and then some have to be turned up really high.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi newtv,

      I apologize for the inconvenience you have had with the inconsistent sound volume. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume to turn on or off.

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.

      If the issue persists, please reach out to us so that we can provide further troubleshooting at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Set up not easy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with this Samsung TV....the picture quality is suppose to be Crystal UHD, I don't see any difference if anything it is not as good as the TV that we were replacing an LG.... The biggest disappointment is NO manual or instructions...only a set up guide to put on legs ect. We had a little trouble getting a picture so we had to call the 1-800 number and go through telephone hell to finally get to an real person, I know that they save money but it cannot cost that much to include the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung- great picture, but will it last?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture of this set. My last tv (same brand and model) lasted less than 2 years so I’m leery of the quality and durability .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      corker:

      While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the concerns you have.

      If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help.

      Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up not too bad, maybe 45 minute to go through setup. Features very nice. Seems early to ask for a review, have no idea how dependable it will be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software Flaws, Image Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen bleeding was a major issue on my panel when i purchased it, ended up returning within a couple days. Also variable refresh rate support when using PC seemed lackluster.

    No, I would not recommend this to a friend
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