Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Slow tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is slow and the apps don’t work. I have another Samsung series 8 and absolutely love it. But this one is bad.
No, I would not recommend this to a friendAwesome purchase at Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy order for new Samsung TV and arrived next day just like they told me! I’ve ordered several Samsung TVs in the past and haven’t been disappointed!
I would recommend this to a friendLove the picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside to the TV is when sun light hits it but my understanding is it will happen with all LED tvs. I love all the applications it has like Prime, Disney Plus and so on.
I would recommend this to a friendSamsung 7000 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that I could not set up the TV without calling the Geek Squad and paying for an in home Geek Squad consultant. I set up my last Smart Roku Sharp TV myself
I would recommend this to a friend- Cons mentioned:Internet connectivity
Not worth it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of junk. No worth it. The Operative System is terrible, It freezes constantly. It disconnects from the internet often. I been buying from Best Buy for the past 10 years. I never had an issue with other TV’s(6 tv’s) laptops (3), cameras DSLR (2), Apple products (over 10 like iPads, watches) and other top brands. When I went back to the store to get customer service I was told that I was out of luck because I didn’t buy geek squad add on and I was referred to Samsung. Terrible experience with Best Buy. I was expecting better service from them at least store credit to buy another TV. The tv is brand new barely used, less than 3 months since I bought it is collecting dust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Daniel,
Thank you for purchasing the Samsung TU7000 and sharing your experience. You may want to optimize the smart TV performance, please try Device Care option under the Support Menu. This improves your apps performance as it frees up unused cached memory and closes background apps.
Go to Settings > Support> Device Care > Start Device Care.
The interface issue you are describing may be related to your network connection and quality.
We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
We also recommend you check that your TV is running the latest firmware.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
I hope this helps. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Samsung good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. You aren't going to get a super high quality picture from it but it is the right balance of cost and quality. The Tizen interface is a bit clunky.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase met all my expectations. Would recommend it to anyone shopping for a Samsung TV.
I would recommend this to a friendWorks with my laptop as an extra display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this TV as an extra display for my laptop for work. Works really well. My laptop does not recognize the TV as a "monitor" but still works for what I need it for.
I would recommend this to a friendDecent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for the price. Bought it for my 18 month old princess. Just one issue, the TV is relatively slow compared same type I bought about two weeks earlier from Best Buy. Otherwise it’s a good TV so far.
I would recommend this to a friendAuto brightness works great in bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for new bedroom. Wall mount. works great with Amazon Firestick. The auto brightness feature adjusts backlight and brightness to ambient light levels, works well.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works excellently, I will be getting a sound bar as I like to play youtube music and want the sound louder.
I would recommend this to a friendLove the Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. I bought it mainly for the Bluetooth feature so that I can watch TV in bed with my wireless headphones while my wife is sleeping.
I would recommend this to a friendLove the picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It’s my first Smart TV and is very user-friendly to learn how to use. Sound quality has been my only concern, but even that is good, just not excellent
I would recommend this to a friendGreat tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was for my elderly mother and she loved it. It was a breeze to set up and easy for her to handle.
I would recommend this to a friendSamsung 43" tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase that I finally got set up and working due to some delays and some appointments that needed changing. It was worth the wait.
I would recommend this to a friend2021 Samsung 43"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and additional help needed provided by SAMSUNG chat for channel selection. Both support and service by Best Buy excellent.
I would recommend this to a friendGreat Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the benefits of this tv and all that it provides. The Technician that install the tv according to Best Buy directions and instructions did an excellent job.
I would recommend this to a friendVery good reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I consider this to have been an excellent “open box” purchase because it is performing very well. Samsung has a great reputation for longevity and that, coupled with the service policy, gives me confidence .
I would recommend this to a friendHorizontal Lines
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed this TV while it worked. Unfortunately horizontal lines started appearing and after working with support, it couldn't be resolved without spending more than $400 for a service call and a new panel. Support informed me that they receive a lot of calls regarding horizontal line issues and often times it is due to a bad display panel. Disappointing by Samsung.
No, I would not recommend this to a friendGreat TV for guest room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the value and price. I was shopping for a TV to put in my guest room and I wanted a Samsung. This purchase was the best for the size and price..
I would recommend this to a friend
