Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Remote and Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is difficult to use and the TV works with Alexa. It’s not built in. Invest more money in a TV with a better remote and that has Alexa built in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anonymous55:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote and the Alexa function is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with all Samsung television products, this on is on par with all of their products. I may be biased as I am a retired technical trainer for Samsung.
I would recommend this to a friendGreat TV for the garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv for the garage. Picked this up on sale and mounted it in the garage. You can stream movies or play music off of this tv. I would recommend this tv.
I would recommend this to a friendIt looked grerat till it stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fanaggeling the settings to make things look right took a bit. At first there was this awful jittering till I went though the settings, picking up local tv at 720P makes Ryan and Kelly really blurry, (I work at a tv station and everything is ran at 1080i internally before downcoverted to 720P for over the air and cable), anyway after almost a year and a half the main board took a crap. getting a replacment off ebay gave aweful purple hues and had to return. the LCD screen is still good but unforturtally it sits in storage, Open this was a pain and I broke several plastic tabs (this has no screws to open it) I paid $300 in March 2020 and If I want another I won't pay anymore than that. I Have a roku and rarely used the Samsung apps except HBOMAX until it was available on roku. I am disillusioned with apps on a tv and they become unusable after a few years. I got a basic Insignia 43 inch tv. It works better and faster and my app settings are on my Roku Premiere. (plug and play) except for an antenna scan....I lvoe samsung and my 32 inch I got back in 2009 still works after 12 years of constant use and a Samsung monitor with a built in tv tuner I got back in 2008 still works amazing to this day and writing this review. (ill be bummed when that craps out since its hard to find 16 by 10 displays). Samsung phones are still amazing too. All I ask is TVs with a bunch of HDMI and other inputs, I can use an external ATSC tuner, Roku, xbox, HDDVD, and Bluray players. No more of this "smart TV stuff with an OS"
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but i ended upgrading to the Q90 its just faster and the picture is so bright and that 4k just brilliant
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kalian561:
Thank you for choosing the Samsung TU7000 TV and taking the time to share your experience. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Advisor
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad got this for me and I absolutely love this tv! I can finally play video games with 4k quality.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really know what to say about the review. It is a television and seems to work great. I appreciate your interest
I would recommend this to a friend- Pros mentioned:Picture quality
Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars as the picture is good and their warranty service is great. On 3rd warranty request though, faulty screen & faulty circuit board and now hdmi’s don’t work. Also Samsung sells various menu spaces on the tv you bought to advertise-you can get rid of them. Remote is cheap and difficult to index in your hand & design hasn’t changed in 10 years and there’s way too many useless buttons. Big name company shouldn’t be selling garbage like this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt:
Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with us. I apologize for the issues you have had with your TV and appreciate your feedback regarding the interface and remote.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there is anything we can do to further assist and improve your user experience, please let us know by contacting Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very easy to set up and connect to both my cable/internet provider as well as my WiFi.
I would recommend this to a friendNice Bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv; the picture is not as nice as my more expensive Samsung but very acceptable for bedroom, nighttime viewing; and the price was hard to beat
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read several reviews and was pleased with the results. I didn't have any of the problems that were stated in the reviews. So glad I purchased this item.
I would recommend this to a friendGreat Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and service. The store associate Jordan T. helped me pick the right item and schedule the great Geek squad service.
I would recommend this to a friendSamsung 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery and good availability. Need a set quickly for a promo and it was available immediately
I would recommend this to a friendGeek Squad cable installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sam and Orlando were excellent at their jobs, making sure everything is exactly as needed. They were very professional and curteous.
I would recommend this to a friendBirthday Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect for my mother in loves Birthday Gift. She was surprised and the GEEK SQUAD was excellent
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV... My only complaint is that the restart last used app on power on only appears to work with Samsung created apps.
I would recommend this to a friend- Pros mentioned:Picture quality
TIZEN is not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great picture, but TIZEN is a horrible interface as it is not intuitive or user-friendly. Might be fine with an external streaming device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .apmy41:
Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the Tizen interface is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Awesome TV's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TV's. Every TV in my house is a Samsung. I purchased these two TV's, one for my mom and one for my mother-in-law. They both loved it
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some days my tv has a mind of its own and my apps won’t work. I have to unplug my tv and wait and they come back. Odd thing is my mom has same tv just bigger size and hadn’t had an issue.
I would recommend this to a friendSamsung smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Samsung TV. Delivered as promised, Easy to set up, picture resolution perfect!
I would recommend this to a friend
