Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
I returned this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was highly recommended by the sales associate, who assured me all I would have to do was plug it in, connect it to WiFi, and I'd be "good to go." Easier said than done. Incredibly small remote with 44 buttons (I counted) proved extremely difficult to use for programming! After 4 days of working at it, I finally got it hooked up. The next morning, the television "could not locate the Samsung server." I returned it and bought a different brand!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rockie53:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
You can also check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
You cannot go wrong with a Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and the t.v. is also great. Only problem was the wait for delivery, but once the Geek squad brought it and set it up everything was fine.
I would recommend this to a friendFits the bill well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV functions as advertised. Fits the bill well for a second set. It's also movable as intended for guest and personal use.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is great! I waited for years to buy a TV this size and Samsung has done great
I would recommend this to a friendBest buy ever made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out came to store to buy. Lines out the door ordered on lines with no problems. Didn't know it had so many features. I love it, it's amazing.
I would recommend this to a friendSamsung is the BEST!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Samsung Tv's in my home. There is no better brand out there! This TV along with all the others in my home, are awesome! Won't buy anything else!
I would recommend this to a friendGreat TV for 4K newbies!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product online. Quick delivery and easy process. I was hesitant to buy a product online vs. in-store. I am happy with the entire process.
I would recommend this to a friendSamsung TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung continues to have great TVs. I purchased this one as a gift. I have several Samsung TVs and they all work great.
I would recommend this to a friendSamsung TV poor sound and picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture quality are very poor. I tried to return it, but I was out of Best Buy 14 day return policy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CharlesYoung,
Your details regarding the image and sound quality of your TU7000 TV are important to us and will be shared with our internal teams. You may want to try adjusting the settings to improve your picture and sound.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: This is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings
I hope this helps you enjoy your experience. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Amazing Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a true Samsung consumer. This is a great television and I recommend purchasing this model.
I would recommend this to a friend43 inch Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv. Like everything about it. Nice to see preview each channel programming.
I would recommend this to a friend- Pros mentioned:Picture quality
Poor wifi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi sucks on this tv. Keeps losing connection. Good for someone who wants a small tv in the room, but get a better one.
No, I would not recommend this to a friend Great colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors and for a good price. Best Buy also price matches after your purchase and was able to get a lower price!
I would recommend this to a friendNew TV for Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in store service. Seemed very knowledgeable with TV's. So far so good with TV. Still learning the perks of it.
I would recommend this to a friendNice Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV, this went to my son room, everything about this TV is reliable, user friendly.
I would recommend this to a friendGREAT LOOKING TELEVISION
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this television that was bought as a gift for Christmas. He's excited about the features and resolution.
I would recommend this to a friendNice sized smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV. I thought about other cheaper brands but I knew of Samsung. So, I purchased this. So far, it is a reliable and very efficient smart TV.
I would recommend this to a friendReally good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real. good. Tv. Good. For. the. Price. Would. Buy. It. Again.
I would recommend this to a friend- Pros mentioned:Picture quality
Sound on channel 9 and 2 goes off and on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound on channel 9 and 2 goes off and on. The other channels are OK the picture is great. Only the sound on channel 9 and 2 is a little problem.
I would recommend this to a friendBrand response from Samsung
Posted .Bear:
I am sorry to hear that you are experiencing sound issues with two of your channels. Since the issue is only on specific channels, it is most likely not an issue with the TV, but a source issue.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
iPhone 13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gus and Michelle was the best they were very helpful and nice. I will always see them when I come I for any apple products.
I would recommend this to a friend
