Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Very pleased with my Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little slow/laggy when loading apps and internet content and sometimes won't load it especially Amazon prime. Otherwise a very good tv for the price.
I would recommend this to a friendGarage TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my Husband's garage and he absolutely loves it. Samsung definitely makes great tv's and we will continue to buy them.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Repeated Network Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is nice and all but literally every night I have to reconnect it to the internet and sometimes it won't even connect for no reason.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ytshaw:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a awesome price. Settings do have to get tweaked a little. Image was a little dark. All good after a few adjustments. Overall happy with TV.
I would recommend this to a friendPerfect tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My oldest son says it works great for gaming and watching movies on it and he had no issues at all.
I would recommend this to a friendSo far great experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues yet with this product. My first delivery the tv arrived broken so this is my second one I just received about two weeks or so ago.
I would recommend this to a friendOne of the best SmartTv's
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes a really great TV, but what sets them apart is their extras. from SamsungTV to the control and connectivity of their app.
I would recommend this to a friendGREAT PRODUCT INSTALLED BY A GREAT TEAM!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT INSTALLED BY A GREAT TEAM! As always, Aaron gets it done. Thanks BestBuy Team!
I would recommend this to a friendSamsung tv 43" LED cristral UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv compatible with my cellphone and tablet. Very clear screen. Just love it !
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV (Samsung) is awesome… it has worked out great for our spare bedroom
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing value and a good product. It’s a no brainer strictly on price vs. performance but it is just an average TV in every way and the streaming interface and AP could be better.
I would recommend this to a friendVery nice and clear the colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the tv was pretty cool man and I use it on a daily basis good for the whole family to watch on streaming platforms. Overall amazing experience.
I would recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a tv that we have had prior to this one, it is a replacement because the other quit working, screen went black so we like it very much
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung number 1 in choice for Tv. Have had samsung tv all over my home. No issues. Recommend.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Refurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it is refurbished it loses the internet connection all the time and the tv it’s self is not very loud kind of annoyed actually
No, I would not recommend this to a friendBrand response from Samsung
Posted .Upset:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing WiFi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test.
Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.
You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode
For further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
great TV for a small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the TV has tons of features to get connected to wifi devices including a bluetooth headset to get all controlled by home devices and audio controls.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for a great 4k tv this is your best affordable option. It runs 60htz so this is the perfect one for the series s xbox
I would recommend this to a friendGreat picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it that only one remote is now needed for tv and hulu, etc. My wife likes the wireless and bluetooth. Solid piece of equipment at a nice price.
I would recommend this to a friendGreat value 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks beatuiful. I've been neeeing an upgrade for a while and it exceeded what i was looking for as my first big tv purchase.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very much satisfied with my T.V. and i am looking forward to the purchase of a soundbar.
I would recommend this to a friend
