Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my Daughter and she loves it. So many new things offered since last purchase of TV from Best Buy.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is UHD at it’s Best...Great product from a Great store. Best Buy Wolfchase Memphis, TN
I would recommend this to a friendGreat tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as a gift for my dad. He loves the tv and upon my examination I couldn’t be happier with the viewing experience the tv provides.
I would recommend this to a friendGood but not the best of it’s kind
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with this tv. Most of its features are great! But when trying to see movies with dark scenes I can’t see ANYTHING! I have tried to fix it using the settings but didn’t work.
I would recommend this to a friendKid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for my daughter. I like Samsung and will stick with the brand.
I would recommend this to a friend- Pros mentioned:Picture quality
Not Sure?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture appears great but I need a Geek Squad visit to make sure I'm getting the most out of this 4K UHD SMART LED WITH HDR SAMSUNG TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ccrider:
Thank you for purchasing the Samsung TU7000 TV. I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
Your TV detects HDR automatically. While an HDR source (HDMI, Netflix, USB etc) is playing, it will display an HDR logo next to the picture mode icon of the picture mode you are currently in.
You can contact Samsung Customer Support should have any questions or concerns with usage, features, or how to best optimize your settings.
1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Nice TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only negative aspect of the TV is the "slowness" of the Smart TV functions. It does take longer than anticipated in loading apps (Prime Now, Netflix, etc).
I would recommend this to a friendWaste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv last year in March and the screen is black now! The back light went out! Waste of money. I will never buy another Samsung tv again.
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV long the colors. sometimes gives me a hard time with the Disney App but besides that works awesome.
I would recommend this to a friendGood Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television right up to the end of the manufacturer’s warranty expires. At least it died with five days left!! Lol
I would recommend this to a friendBrand response from Samsung
Posted .Hi Nick,
Thank you for your review of the TU7000 and feedback on the lifespan of the unit. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you.
Please give us a call so we can assist you. It’s possible that your unit needs minor troubleshooting, a firmware update, or reset. Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Completely satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman at Best Buy was great! The TV is a great value as well for the quality and price.
I would recommend this to a friendiPhone compatible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television includes Apple TV already installed. And I do not have to buy chrome cast as I can easily just do it on my iPhone.
I would recommend this to a friendAwesomely Cheap Monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful device! Using is for a 4K monitor. Even playing games
I would recommend this to a friendGreat TV for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K TV lived up to the hype. I didn’t think anyone could top regular HD. I was wrong. Even old movies & shows look better on this TV.
I would recommend this to a friendNew TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new TV and it's features. Had to get used to some of the changes from the previous model
I would recommend this to a friendIssues with HDMI and plug ins! BEWARE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked fine for the first 6 months then both of the HDMI ports stopped working all together and I kept having issues with updating the system and I wasn’t able to use the troubleshooting option. The image is decent and the sounds is okay for smaller places but I wish I bought something else.
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in October of 2022, and Its performing better than expected.
I would recommend this to a friendAirBnB tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, especially considering it was open box, works like a charm. Fit my AirBnB
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen but I had trouble using my Xfinity Beta App. Had to reset and start over. Samsung customer service was helpfule.
I would recommend this to a friendProduct review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really nice product and I’m so happy about it !!! The sales person and gentleman was really nice professional and respective !!!
I would recommend this to a friend
