Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Sound issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you get a sound issues with the volume when playing an app like Netflix. Forward or rewind will so the issue. Change it to series 8 but cost me 50 bucks more.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Great picture quality but...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about 3 months and it’s gone out on me and it’s not a tv I use every day it’s a secondary tv for the video game
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jml83:
Thank you for purchasing the TU7000 TV and for your review. I am very sorry you are experiencing issues with your tv after 3 months of use. So that we can better understand your issue and provide you with troubleshooting assistance, please contact Samsung TV Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Samsung Solutions
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase but im going upgradevot to the 55 or 58 samsung
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very proud of my tv selection and always loved best buy products definitely my favorite store
I would recommend this to a friendGreat TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a voice remote but overall great TV and easy to set up,
I would recommend this to a friendPretty good so far ( as expected ).
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far ( as expected ). This is to complete the required length.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Only thing that would make it better is if it had a remote you could talk to.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly good picture but not as thin of a frame as it appears in picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matt,
Thank you for your review of the TU7000 TV. Your feedback is important to us and will be shared with our internal product teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
Thanks for being a part of the Samsung family!
~ Samsung Advisor
We use this tv on our back porch. It works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We continue to buy Samsung TVs for our home when we need additional tvs.
I would recommend this to a friendGreat looking, with a possible caveat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display, but there is an odd defect (at least on my TV) that causes the entire screen's color to shift to a blue hue with movement. Not sure if this is just my display, but I noticed once it was too late for a return as it is only apparent in video games. Be cautious if you want play a console on this TV!
I would recommend this to a friendBrand response from Samsung
Posted .waddles:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations.
Please give us the chance to gather additional information from you so we can troubleshoot this issue.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN43AU8000FXZA
We look forward to hearing from you soon.
~ Samsung Advisor
love the TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced an older 32", have used Samsung before and have been happy with them. The remote control is easlier to use than the LG.
I would recommend this to a friend- Pros mentioned:Picture quality
TV not as good/ defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I purchase was good and sharp. After three day the tv is turned on you cannot see nothing but different colors. I had to turned it on and wait to it to warm up before I turned it in and the colors start to come back. Please I need someone to come and see if they can fix it or send me a new one. I tried calling but to no avail. Please help me as I’m disappointed. Thank you XIomara Montero 718 4042028
I would recommend this to a friendBrand response from Samsung
Posted .Angel27:
I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue.
You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/
Should your issue persist, or if you have any questions or concerns, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 7-Series 43"
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to replace my 1yr old Sharp with this Samsung. Very glad I did, love this TV and how its very user friendly.
I would recommend this to a friendBEAUTY!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my Mom for her Birthday. Think it'll be the nicest TV she's ever had! I only by Samsungs! Excellent product!!
I would recommend this to a friendTv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product to keep your brand new or old tv safe and well kept . I recommend it to anyone looking for one
I would recommend this to a friendGreat Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a remarkable TV for the price, I love the fact that the remote has buttons to switch to Netflix and Amazon Prime. So easy!
I would recommend this to a friendGreat tv, however, too smart for us.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been happier if salesperson put my email address in correctly. Took me 2 hours on telephone to get it corrected.
I would recommend this to a friendSamsung garage tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.open box purchase for Garage and to date have no issues, currently have issues with TCL purchased for 2nd bedroom, will be returned
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Comes with Apple TV and Apple Music (you can also mirror/airplay your iPhone) and it comes with free channels! Must be connected to internet tho
I would recommend this to a friendAffordable and Great Display
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is nice. Only issue I have is sometimes I have to result the network as the tv is not picking up my internet connection
I would recommend this to a friend
