Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung -43” class 7 series Led 4K smart tv for my granddaughter bedroom, easy to setup.
I would recommend this to a friendgreat deals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good television,especially for the price. i always get a deal when i shop at best buy
I would recommend this to a friendDo not purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not turn on at times and bearly had it 3 months and now it broke down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leah,
It’s unfortunate to hear about your experience with Samsung’s TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
So we can better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV I highly recommend it to everybody that’s looking for a TV
I would recommend this to a friendGreat Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Wonderful OLEd screen as well as Great price.
I would recommend this to a friendThe new tv to replace the old one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace the old one. It has been great. I do need to get a sound bar for better sound
I would recommend this to a friendGood TV, Audio could've been better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV. However, audio is slightly weak. Need high volume for reasonable hearing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SamsungCrystalUHD,
Thank you for sharing your experience with low volume on your Samsung TU7000 TV. There are several volume features you can enable/disable/adjust.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
Also, please check to ensure you are running the latest firmware. To do so, go to Settings > Support > Software Update. You can easily update from there if needed.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Smart tv
Humming sound from
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv back in August, as of today 11/18 it now has a high pitched humming sound coming from it. TV hasn't moved from the wall since day 1.... that is until today. Tried multiple outlets, hard reset, Tried different video settings, and no other devices attached or cables connected. Pushing on the back of the tv near the power cord input jack creates tone changes in the pitched sound. Possibly a bad capacitor but that is just speculation. I usually buy LG and went against my better judgement. Ive had LG 43 inch UM6300 since last year, great for a basic 4k tv and can enjoy with out humming sounds piercing my ears. YAY lol
No, I would not recommend this to a friendBrand response from Samsung
Posted .YouGETwhatUpay4:
Thank you for your review of the TU7000 TV. I am very sorry to hear that you are hearing an odd sound coming from your speakers. Please make sure that the audio cable is connected to the correct audio output connector on the external device.
Run a Sound Test by going to :
Settings > Support > Device Care > Self Diagnosis > Sound Test
For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions. Go to: Settings > Support > Device Care > Self Diagnosis > Signal Information
Should your issue persist, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents love this TV!!! They love the fact that they now have so many channels to watch!
I would recommend this to a friendReplacement for a burned out tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding tv for the money. If I had the option the purchase would have been sooner.
I would recommend this to a friendlove samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought two of these for my spare rooms . great tv,s love samsungs
I would recommend this to a friendNew Bedroom TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new TV for my master bedroom! Perfect fit!
I would recommend this to a friendGreat value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality at a good price. Easy order and same day pickup!
I would recommend this to a friendTv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv I brought for my kids works Great . my kids love it will getting another 1 soon
I would recommend this to a friendYeah it was OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the money I paid for it a b c d e f g h i j k l m n o
No, I would not recommend this to a friendGreat tv for inexpensive price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors great. Well priced and had in stock. Very easy to purchase
I would recommend this to a friendGreat Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. I always like Samsung TV. Especially i have Samsung phone and it works good together
I would recommend this to a friendGood but lack sometimes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think overall is ok. The screen was blinking one time right after I turned it on. So, I turned it off and on again and it worked just fine.
I would recommend this to a friendGreat 43” Class Flatscreen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bedroom flatscreen with excellent sound and features!
I would recommend this to a friendDaughter loves her new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th Samsung we have bought (2nd in this size) and love them all! Never had any problems with the TVs.
I would recommend this to a friend
