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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 10,001 reviews
  • Cons mentioned:
    Internet connectivity

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech for connecting to internet not very good, but you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JayB:

      Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing internet connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21)

      Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.

      You may also want to enable automatic updates for future convenience.
      Select Settings > Support > Software Update, then select Auto Update.

      Should your problem persist, please contact Samsung Customer Support:

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked Samsung products and this confirms why. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv and the image is great and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a 4k video and resolution this tv made a great option to get a tv on your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Easy to use. Too bad Best Buy has terrible customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv at the Olympia store and the associates were so fun and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with my purchase!! Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 7 series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV i also have the 8 series and they both work great. Not bad on the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung 47 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung because I can get Spectrum programming without having to get cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a lot of free channel apps option. Great for a bedroom TV for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Meets our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality , Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with my recent purchase , quality of product is outstanding .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, does everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV has been fantastic. I am very pleased with the experience so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is all good so far. My mom is happy with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new tv great price and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of a wait with curbside but overall great experience and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and perfect size all what time need for my room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement TV's!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for replacement TV's in this Class & Series. All worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V Swag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Good for gaming and watching Mercedes unfortunately qualify 1-2 weekly in F1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way all of my devices is controlled by my TV remote control with HDMI control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is Poggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K TV first time having one and it’s wonderful for playing games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas present for my mother in law and she loves it!

    I would recommend this to a friend
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