Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Not bad. Not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and screen quality are what you would expect from a mid-range Samsung UHD TV. That said, the amount of time it takes to go through all of the dumb setup and having to connect to the internet just to get to the next step are super annoying.
I would recommend this to a friendBrand response from Samsung
Posted .joshgifford:
We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
Should you need assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Advisor
Great for my daughter!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved it and now she can watch her movies!
I would recommend this to a friendShows good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I didn't have to program it. I love it
I would recommend this to a friendIts an ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good tv price was ok but its not much of an improvment form the series 6
I would recommend this to a friend- Pros mentioned:Picture quality
TV review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First couple of days and had problems with it. Great picture and sound but months later another problem. TV turns off and back on and won’t stop. Apparently Samsung tv’s are known to do this and either pay to get it fixed or buy another.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brandon,
Thank you for your review of the Samsung TU7000. We appreciate your feedback regarding your TV power cycling and turning itself on and off repeatedly.
Please try a few trouble-shooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to
Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement:
1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/contact/
3) Text HELP to 62913
4) Samsung Members App
5) Facebook Messenger: https://www.facebook.com/samsungsupport
6) Twitter: https://twitter.com/SamsungSupport
7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
~ Samsung Specialist
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv perfect for all your app needs definitely worth the but
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV to have for students. I recommend this TV.
I would recommend this to a friendAmazingly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv! It’s a best choice I ever made.thanks
I would recommend this to a friendGreat showing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my Son room. Very easy installation.
I would recommend this to a friendGood customer service and help to bring TV the car
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and help to bring TV the car
I would recommend this to a friendP good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has functioned for me as advertised.
I would recommend this to a friendGreat quality tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend to watch blockbuster movies with this tv
I would recommend this to a friendPam's Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall ! The auto dimming feature I hope has been addressed.
I would recommend this to a friendPERFECT PICTURE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTRUCTIONS ON LINE ARE TO COMPLACATED. NEED A PRINTED INSTRUCTION MANUAL.
I would recommend this to a friendGreat TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great product I highly recommend.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another Excellent television from Samsung Products
I would recommend this to a friendI happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my birthday and I’m so happy I have it!
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome! Would totally recommend!!!!!!!
I would recommend this to a friendSister loves it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loves her tv so much. And I’m happy for her
I would recommend this to a friendGREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TV IS EVERYTHING I EXPECTED. I LOVE SAMSUNG PRODUCTS
I would recommend this to a friend
