Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Perfect graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent TV, Perfect graphics, volumen is the best
I would recommend this to a friendGreat for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it has Sharp colors and does well enough in sunlight.
I would recommend this to a friendWorth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better TV than the LG one in this range. Great picture clarity
I would recommend this to a friendGood value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, comes with the usual thorough set of Samsung streaming apps.
I would recommend this to a friendDon’t buy. Go for the OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now that I’ve had this tv for a couple of weeks I realize I should have bought an OLED the picture clarity, sharpness and true blacks are just not what I expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for your feedback on the TU7000 TV's image quality. Please know we are here to help and have a few Setting adjustment tips which may improve your TV's picture.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Best 4K tv for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for PS4 gamers who play 1st person shooter
I would recommend this to a friendTV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice, shows well. Good pictures, have no problem so far.
I would recommend this to a friend- Cons mentioned:Reliability
It starts to glitch and turns off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my husband bought it worked fine but it only lasted about 3 weeks. Since then it just starts to glitch and it will sometimes turn off just randomly. I wouldn't buy it again. I reccomened a Sony or Sharp, our other tv has lasted 5 years no problem
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kimberly:
I am sorry to hear that your TU7000 TV is turning itself off.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Brightness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness doesn’t go up very high. Some things can’t be seen only heard
I would recommend this to a friendBrand response from Samsung
Posted .BJOLIE88:
Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings > Support > Software Update, then select Auto Update.
If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
If you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great smart tv, great price!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart tv definitely satisfied my needs and you can’t beat the price!!!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good the only thing is the volume, maybe need more wattage on those speakers
I would recommend this to a friendNo one makes a decent tv anymore!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't even last 6 months! We bought this to replace another tv that had also gone dead in less than a year. We can't afford to be spending $300+ every 3 months on a new tv!
No, I would not recommend this to a friendGreat quality, slightly slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and versatility is great but the UI can occasionally be laggy
I would recommend this to a friendNot bad works well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv using in the kitchen so it works well
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that mounting feet are wide rather than central.
I would recommend this to a friendgood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the tv - and the installation was quite good nice team from bestbuy
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Very happy! Did curbside delivery...was quick and easy.
I would recommend this to a friendGreat smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isn’t quite as vibrant as our old TV but good replacement.
I would recommend this to a friendDo not recommend :(
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had only 8 months and have barely used it, just stopped working all of the sudden mid-movie, went to static screen and would not turn back on.
No, I would not recommend this to a friendGreat for playing games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main power button is weird but tolerable. Everything else is great!
I would recommend this to a friend
