Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Great for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the tv for my office. It seemed to be great for the price.
I would recommend this to a friendGreat Tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom is happy watching her favorite shows so it was a great investment.
I would recommend this to a friendNot user friendly at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are too many options to mention that are not on this TV apps and set up as there were on my last TV that was not Samsung. This is too confusing and not user friendly. I am technical savvy, but unfortunately this TV is beating me. It's sad. Hopefully one day I'll figure out what I need it to do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sanbars:
Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
We appreciate your thoughts regarding the interface. Your feedback is important to us and will be shared with our teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
The T.V. is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one to replace my 6 series only to fine it more difficult to set up than the 6. The picture is a little better and I wanted the 50" but none of best buys had them in stock which sucks hense the 2 stars should have gone to Walmart .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tony:
Thank you for purchasing the Samsung TU7000 Crystal UHD TV. I am happy to hear that you are enjoying your new TV with High Dynamic Range (HDR) which lets you enjoy a wide spectrum of colors and detail, even in dark scenes.
You can contact Samsung Customer Support should have any questions or concerns with setup, usage, features, or how to best optimize your settings.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Solid TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an update out of the box, Has been working great after the update
I would recommend this to a friendSmart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product smooth order process and quick service and delivery!!
I would recommend this to a friendAwesome television for a spare bedroom.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, prompt delivery and easy installation. Highly recommended.
I would recommend this to a friendNothing special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to brag about. Just a tv for fun. Too many questions for a TV
I would recommend this to a friendGood quality for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV, I like how it is compatible with all different devices.
I would recommend this to a friend- Pros mentioned:Picture quality
Too slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is great, but the system seems to be a bit too slow, when navigating through the applications it lags for some seconds and sometimes it gets stuck like an old computer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tavincci:
Thank you for choosing the Samsung TU7000 TV.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
- Samsung Advisor
Good service but pricey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installations went fine, and the guys were accommodating with our requests, but I really didn't like the way each task was charged. Moving existing TVs to different rooms, taking away a damaged TV, etc. were all charged to our ticket. Expensive help for sure.
No, I would not recommend this to a friendgood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really edge to edge because most things make a black bar on side.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for less than 2 years and the screen went black. I have sound but no picture. Very disappointing. My plan wasn’t to buy a new tv every couple of years.
No, I would not recommend this to a friendPretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that bad of a tv but im going to see if the 5 series tcl is better
I would recommend this to a friendDecent TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is alright but really disappointed with the constant fluctuations of volume between a show and commercials. I have gone into change the setting to auto volume yet it still changes on its own and gets loud. Also noticed the tv starts to flicker sometimes and not entirely sure what is causing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Localtvwatcher:
I apologize for the inconveniences you have had with the inconsistent sound volume even after trying Auto Volume by going to Settings > Sound > Expert Settings > Auto Volume = On
It is possibly a source issue. Please reach out to us so that we can provide further assistance:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price! Im a huge fan of Samsung l.
I would recommend this to a friendGood for price but takes a long time to respond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as vibrant but ok, difficulty in accessing Hulu, slow responses
I would recommend this to a friend- Cons mentioned:Internet connectivity
Horrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally love Samsung products becuase I've 4 Samsung Galaxy phones adnd they have been phenomenal. The TV's are a different story. My first Samsung TV lasted about 2 years and then crapped out on me. Stopped connecting to the internet and just wouldn't work. Then I bught this one and within a month, it stopped working. Moves extra slow and it also stopped comecting to the internet. Its not my internet because all my other products (phone, computer, and Xbox) stay connected just fine. I am extremely disappointed in Samsung because I generally love their products. I will never buy another Samsung TV again. Only reason I give it one star is because I can't give it none.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steve:
I am sorry that you are experiencing connection and lag issues with your TU7000 TV.
You can have your TV perform a self-check to diagnose the issues you are experiencing.
Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
For step-by-step instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/
You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds.
I hope this helps to solve your concerns.
Should you need further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Nice picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and I would highly recommend this unit.
I would recommend this to a friendworth its price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good budget tv. requires a little color adjustments though
I would recommend this to a friend
