Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
Not as sharp as I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stayed w/Samsung. I mounted the tv, but I would prefer to switch it out for a Samsung. Can Best Buy unmount and remount?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Marinate43:
You are leaving a review for the Samsung 43" TU7000 TV. If you purchased a different model and are looking into purchasing a Samsung TV, the TU7000 is a great choice featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
If you should have any questions regarding our current lineup of TVs, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 am-12 am EST - 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Not Smart enough for baseball.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we returned this TV because it does not do MLB.TV. Or if it does we nor the people at Best Buy could figure it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CJENA,
Thank you for your feedback on the Samsung TU7000. Your feedback is appreciated and will be shared with our internal teams.
It is possible that your unit needed a firmware update, as the MLB.TV app is available in the App Store for 2020 Samsung Smart TVs.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out after a few weeks. It was OK before, but not sure if worth the amount paid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Michael:
I am sorry to hear that you are experiencing issues with your TU7000 TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN82Q60RAFXZA
Additionally, here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty, you can reach out to them to have service processed.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- If you're OUT of warranty, use the following link to locate a service center in your area:
http://www.samsung.com/us/support/service/location
Please give us the opportunity to assist you by contacting Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We look forward to hearing from you soon.
~ Samsung Advisor
43” Class 7 Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.43” Class 7 Samsung TV. I returned to get another model of Samsung TV for better quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .christabel:
Thank you for choosing the Samsung TU7000 TV and taking the time to share your experience. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Advisor
Performance left a lot to be desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 Samsung TV's recently, one was a 8000 series and the second one was this 7000 series. From my experience, the 7000 series is starved of processing power. A simple channel change on this 7000 series TV took about 5-6 seconds while the same action on the 8000 series was about a second. Same experience when I tried pulling up the TV guide or other apps. The slow performance was irritating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .d33p:
Thank you for sharing your review of the TU7000 TV. I am sorry that you are experiencing some delayed response when changing channels on your TV or pulling up apps.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It’s worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s not that crystal. For the price it’s definitely worth the purchase. Just saying. It’s 4K and it won’t kill your pockets.
I would recommend this to a friendBrand response from Samsung
Posted .Rems718:
Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. Please know that you can adjust the settings for picture and sound according to your preferences.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your brightness, contrast, color, and more by going to Settings > Picture > Expert Settings.
To make adjustments to suit your sound preferences, go to Settings > Sound > Sound Mode and Settings > Sound > Expert Settings
Should you need assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Damaged item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this zero stars if I could. TV was damaged when opened
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AG16,
It’s unfortunate to hear your TU7000 TV screen exhibited damage upon unboxing and setup. Even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken.
I recommend that you contact Best Buy directly for assistance. Should you need assistance with a replacement TV, please get in touch with Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Stopped Working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the screen would be on but the tv would not be responsive. the only way it would work again is if i completely unplugged it for a minute and then plugged it back in. One day the audio cut out while i was watching a show. shortly after, the picture cut out as well. The screen still appeared to be on and had power but it was unresponsive. I tried unplugging it/plugging it in again and it still wouldn't work. This was just a month or so after the warranty was up so basically, I'm just out of luck. After doing some searching online I found that this is not uncommon for this model. i enjoyed this tv and i would have recommended it if it didn't become completely inoperable after a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Heather:
We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
Here are some service options:
- If you have an extended warranty, you can reach out to them to have process a service request.
- If you're OUT of warranty, please use the following link to locate a service center in your area: http://www.samsung.com/us/support/service/location
For further questions or concerns, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Advisor
disappoinped
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture was average sound ok my 55 inch 7year old samsung tv was better then this one
No, I would not recommend this to a friendBrand response from Samsung
Posted .misterc:
Thank you for purchasing the Samsung 43" TU7000 UHD TV and for sharing your thoughts regarding the sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
Very slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very slow turning on, accessing to menus and changing channels
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing details of the menu/interface lag you’ve experienced on your TU7000 TV. Please ensure your TV’s firmware is up to date; you can check this by going to Settings > Support > Software Update.
You may also want to optimize performance further and address this issue with the self-diagnostic tool. This service checks memory frees unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Cons mentioned:Reliability
Very poor customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for one month….. exactly 1 month from the date of purchase it quit! Won’t turn on at all. Changed the remote batteries just in case. Nothing. And Best Buy, you give us 15 days? Called and you suggest calling Samsung. Not at all happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
It’s unfortunate to hear about your experience with Samsung’s TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value.
We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN43AU8000FXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Average Quality - Failed under warranty.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average TV for this price range. While all the smart apps worked I felt the smart interface was slow in comparison to my LG tv with web OS. I would give an 3 star rating but unit failed within the first 8 months of use. This was covered by warranty but took a few hoops to jump through with Samsung. Samsung ultimately authorized a store credit with Best Buy.
No, I would not recommend this to a friend- Cons mentioned:Reliability
It crapped out after a single use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just got this TV over the weekend and used it once (only to sign into the apps). Tried turning it on today and it wasn't working. Yet another Samsung tv that I will have to return now within the last week.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Deesa:
Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. Please check to see if the red standby light is on, off, or blinking.
If it is on, your issue may be with the remote.
If it is off, the TV either does not have power, or it is on and the screen is black.
If it is blinking, your TV may need service.
Please visit our set-by-step troubleshooting guide online at: https://www.samsung.com/us/support/troubleshooting/TSG01001086/
If your issue persists, please contact Samsung Customer Support, and a representative will gladly assist you.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don't buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me begin by saying I have been a loyal Samsung buyer for years. I have a 65", 55", and 2 40" LED tvs from various model years, and have used the galaxy series of phones since they first came out, including the Note 9 which I'm using right now. I purchased this TV to use for watching multiple sporting events during the football season. It worked well the first 2 times I used it, which was the previous 2 Sundays. But this weekend it turned on with no picture. The sound works, I can verify the TV is powered on, but no display; the screen is completely dark. I tried various fixes to no avail, and furthermore best buy states my return window ended--3 days ago. Now I have to deal with the manufacturer which is going to be a delight. This could be a simple one-off as I have never had an issue with a Samsung tv, but this turned me off completely. I will also stop being a best buy customer due to this ridiculous situation where I now have to use my free time waiting for a technician to make a house call when BB could have just exchanged it like a good company would. Never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cmichael:
If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues.
1) A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation.
2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV.
3) There is something wrong with the TV, which will require a technician to assess the TV and find a solution.
Please refer to pages 135 – 140 step-by-step troubleshooting instructions.
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
I hope this helps, if you should need further troubleshooting assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Samsung Solutions
Received smart tv which arrived damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart tv was delivered Saturday June 6 and upon setting it up noticed that on the lower back right corner was separated about 4”. The manual clearly states if damaged, call the Samsung customer service and not the store where purchased. Called as directed and was told I needed to call the store where purchased, not Samsung problem? Really, oh and told me I would have to pay for service call
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chief:
I am very sorry to see that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issues is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Tv gets very hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super Impressed. My sony 4K is way better.. screen gives of way too much heat. Front and back of tv gets hot!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhappycustomer:
Thank you for purchasing the Samsung TU7000 TV and for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV. This heat, however, is not a defect and does not affect the TV's functionality.
For further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Screen just went out...no warning!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was amazing until today! Screen dimmed almost black....ugh, did the trouble shooting instructed and tv is just shot....loved the picture and quality overall, now i have to buy a new one....just out of nowhere, no flickering or anything, just dims and stays super dimmed almost black, wish i could get a replacement :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darkjinrou:
Thank you for purchasing the Samsung TU7000 and for sharing the issues you are experiencing with your unit. Your feedback is important to us and will be shared with our product teams.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN43AU8000FXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Our team is always here to help!
- Samsung Advisor
- Cons mentioned:Reliability
Don't buy this TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst television I have ever owned. Smart features do not work with any reliability. Constantly freezes and restarts without reason. It worked just fine for about 30 days and then just stopped working. with any consistency.
No, I would not recommend this to a friendBrand response from Samsung
Posted .djcolorado:
I am sorry that you are experiencing issues with your TU7000 4K Smart TV.
Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound.
Go to Settings > Support> Device Care > Start Device Care
For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/
You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds.
Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the television is fine, it does its job, ideal for streaming
I would recommend this to a friendBrand response from Samsung
Posted .Hi Awesome,
Thank you for purchasing Samsung’s Crystal UHD 4K TU7000 Smart TV. The Crystal Processor 4K transforms everything you watch into 4K. Its crisp, clear picture is 4x the resolution of Full HD.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Sam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the quality of the tv. For what I paid for the tv it should be better.
No, I would not recommend this to a friend
