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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 10,001 reviews
  • Rated 5 out of 5 stars

    Quality at a discount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Trussville location and even got more of a discount in store .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price for a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV at this price point. The picture is absolutely beautiful and it has the features I wanted. So easy to set up and everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great sound/picture, set up process not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and it works really well with our PS4. My only complaint is the initial setup. You must download the terms and conditions. Even with my high speed wifi and high end router, it would not do it. You can not use any of the Smart TV apps with it unless you get through this setup. Since we stream from the game system, this is not a big deal, but could be a problem for others. You can hook it up directly to your router with an ethernet cable and it should work. If it was not for this one issue, this tv would get 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bigger tv. Love the picture quality and the ease of the setup. No tools required which is a plus. The sound it great. I am very happy with my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid TV. Have other TVs I prefer but for the price and quality, how to beat the combination. Would recommend if not your primary TV. Great for a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that is a light weight TV. Screen will adjust picture quality based on the light of the room. Great Smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, but don't count on the built in WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for when using another device to play content on it. Great picture and audio, as well as the Smart TV function...when the built-in WiFi receiver wants to work. If you are counting on a TV with built-in Smart TV functions and will be relying on WiFi to power it, don't count on this TV. The hardwired connection works, but I don't have a reasonable way to connect to internet via hardwired connection on a daily basis. Regarding the WiFi, the TV constantly loses WiFi connectivity daily and often relays this with a constant, annoying error code. Thank goodness for my cable TV box to help with smart TV apps. Otherwise, good TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Samsung TV for a room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung TVs. They are super easy to set up, and it comes equipped with most of the popular apps. If you have more than one Samsung TV, it's easy to get going on the new one since you just add it to the apps. I've replaced all my TVs with Samsung TVs. If there was anything that I'd change it would be the remote (there's nothing special about it at all) and I'd improve the sound quality from the speakers. For small rooms, speaker quality is fine. Larger rooms may require a soundbar, but just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV/ Best Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, true to size for the area I wanted in, easy set up n programming. I priced checked around n found BestBuy as being the best priced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tv great, remote not as good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perfect size for where I was putting it. Great TV. Remote control though is very finicky. A lot of times have to hit the button multiple times to get it to work

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice smart led Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart led tv, picture is great with many apps. Easy to read remote, but wish the remote had back-lighting to operate it in the dark. Great value for the money though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the same tv in different sizes. We love the smart controls and the picture is great. The price is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV. Easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to set up. The only thing we had to do was add a stand since the feet were too far apart to sit it on the stand where it went.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Samsung - 43" Class 7 Series LED 4K UHD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered Samsung to be one of the best TVs to buy, and it has a great picture, but there are a lot of things that disappointed me with these 43 inches, Samsung Ultra-HDTV. I was replacing another 43 inch TV, which I had on a wall mount, which I assumed would be a very simple mount just four screws and it’s mounted on the wall. The old TV had four screws centered in the back which I would think would be standard on all TVs, but not this one. On this new, Samsung TV, the wall mount screws are centered at the top, which means the TV set several inches lower than the other one. In some cases, this would not be a big deal but in my case, I had to move the wall-mount up several inches to compensate for clearance at the bottom of the new TV, a huge pain. Once I finally got the wall mount moved and the TV mounted, I encountered another problem, it only has ONLY two HDMI ports. Again, I would assume ANY TV, especially with a top-of-the-line Samsung TV would have a minimum of four HDMI ports since most things anymore plug into HDMI ports. Now that the TV is finally mounted, hooked up and ready to watch, I found that the volume/speakers were not nearly adequate. My other TVs in the house, including the TV that I am replacing have plenty of volume at 9 or 10, but I have to crank this one up to 50 or 60 to hear it at about 10 foot away. If I decide to keep this TV, which I probably will now that of moved the wall-mount and everything else I’ve done I will probably need a sound bar to get decent sound bar. From reading other reviews several people have also had problems and disappointments with the volume and sound on Samsung TVs. Samsung you can do better, and I hope you do before my next TV purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      livetv:

      Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. We appreciate you sharing your experience with setup. I am sorry to hear that you are experiencing issues with low volume. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.

      We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test.
      Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.

      You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode

      I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is AMAZING! Upgrade from a 32in the screen seems really large. Screen set up was super easy. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV for office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this up in my office and its perfect for displaying photos and playing videos for clients

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great display video and movies in HDR look fantastic. Definitely worth the money easy to setup will fit any entertainment center in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 4 out of 5 stars

    Samsung TVs Dependable Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Samsung products because I like the quality of their products and the ease of using their interface. This TV did not disappoint. The size is perfect and the price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter asked for a smart tv for her birthday. We got her this Samsung and she loves the functions, it is easy to use and has great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Value TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very good quality, picture quality is nice, also has netflix and apple music/spotify integration for parties and stuff. I use it every day.

    I would recommend this to a friend
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