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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 63 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality of the 43” Class LS03D The Frame Series QLED 4K TV. Customers also appreciate the design and how it looks on the wall with the included wall mount.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Rated 5 out of 5 stars

    Beautiful screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her craft room. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Art TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a TV for the bedroom and this one is great. The slim profile hanging system is pretty easy to install and works well. Be aware that the art feature is very limited out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! It is so user friendly! We want to buy another one! :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for great price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio, amazing quality, big screen overall love the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV. Easy to synchronize with other electronic items. Easy connect to Wi-Fi. Picture quality is 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame TV 43

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Love the art Will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Sound is amazing and works with all our apps and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, Looks Great on wall, and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art and Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect TV! Art and entertainment. Great addition to any room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product! Would recommend to anyone!! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV. Nothing bad to say about it. We replaced a Vizio, which we were constantly having issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean sleek look!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this to add a more elegant look to our room and it pairs so well with our decor and the graphics are super nice and clean too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T V however I did not realize that it stays on all the time,i guess.... that is why they call it the FRAME...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug in box can't be hidden easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Hiding the box that was required did not fit my needs so I had to return it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for small space but sound is not as good as my other Samsung TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Your geek squad the best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad who installed our Samsung picture tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2024 model in 43” does not ship with wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these and had to return both because no one at Best Buy was aware that the 43” was not being shipped with the slim fit wall mount that is literally advertised in the title. Not sure if this is a manufacturing error or just a poor decision for the 43” size— we have a larger Frame in our living room and have enjoyed it, but I can’t imagine why anyone would choose this TV and not want to mount it. If you don’t want this particular brand for the streamlined art mode, manufacturer mount, and bezels etc being easy to set up then I’m not sure why you aren’t getting a comparable product for less. But unfortunately I needed that size, so this was a disappointment. Will have to find an older version with all of the components. All that aside, the TV is fine. It’s like any other well performing smart TV of its kind. I will say that the noise regulating feature is *terrible* and I thought my TV was broken when I had that setting toggled, but otherwise I do like our larger 2024 frame.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AshM,

      We appreciate your feedback regarding parts missing from your Frame TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    BEST BUY KNOWINGLY RIPS OFF CUSTOMERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is shipping the 43" Frame TV without a wall mount, despite what the title/product listing says. When I called customer service, they refused to provide a wall mount OR to correct the misleading description on the website. I pointed out to customer service that, per the reviews, I am not the only customer that has had this issue and that since this is a known problem, they should fix the product listing. More than 6 weeks later, the misleading description is still there, and I have had to pay extra to purchase a wall mount elsewhere. I reached out to Samsung. They assured me that if I had bought the TV through them, it would have come with a wall mount for free. But since I bought with Best Buy, they would not help. Please look elsewhere for your TV shopping needs. I know I will.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LauraS,

      We are sorry to hear of your Best Buy experience. The Slim Fit wall mount is not like a normal wall mount as it is comprised of a few small pieces. It is not made up of larger metal components as one might expect when they hear the word "wall mount". The whole thing is located in the accessory bag (this is the same back where the one connect cable, remote, and power cord are located.

      The good news is that if you've received your remote, then you've received the wall mount, but may just not know it.

      - Smaller sealed bag section: This is where you will find the main brackets for the wall mount, the screws, the template, and tape.
      - Larger sealed bag section: This is where you will find additional wall mounting hardware.

      Should you have further questions or need help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    open-box purchase did not come with correct mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with 50" mounting hardware, not the 43" hardware. This was not disclosed, in fact the description says it was a "slim fit" wall mount. Went back to store and they did not provide me the correct mount.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user452597,

      We appreciate your feedback regarding parts missing from your TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Surprisingly Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised that the cord that comes with The Frame TV is not the kind that can go inside the wall. The whole purpose of buying a Frame TV was because it looks like a picture on the wall. Now it looks like any other flat screen TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DownwithApple,

      We appreciate you sharing your review, and we're sorry to hear of the misunderstanding regarding the specifications of your TV. The Frame TV comes with a One Connect Box, allowing you to connect your components to one separate box, not to the back of the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you.

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung