Customer Ratings & Reviews

This tv is a massive disappointment. I went with this Samsung because I have had nothing but success with previous Samsung TVs. But right out of the box things were just off with this unit. The color was boosted to sickly levels, the contrast was weak, the detail was fine but nothing spectacular. And things got better with adjustment of the settings but it was still not ideal even with all of that. But it was still managable and a decent enough TV in terms of the picture until I tried watching a film with a lot of dark scenes in a dark room. Then it was unwatchable due to the massive amount of clouding and light blooming that was beyond distracting. I thought my TV was just dirty for a bit. But nope. It was the backlight showing on the screen. The sound was ok, the apps were fantastic as usual. And to be fair, this isn't a terrible unit by any means. It will get the job done fairly well. But compared to even older Samsung units? This was a significant step down. So much so that I returned it and went with a Sony that was ten times better in all categories except for the sound from the TV's speakers and the apps. I rarely use the apps and I use a soundbar, so I wanted the best possible picture quality for a new TV. This Samsung did not provide that. Unless it's marked down significantly, I wouldn't recommend this one. Spend more if you have the funds and get a Samsung OLED if you want to stick with this brand. Otherwise go with a Sony QLED. Unless you want to have the visual brilliance of 1917 ruined by light blooming.

It's 3 stars only because after about a month of use, very few hours of being, it's a bedroom TV, the solar remote is not able to recharge. I am trying a third time to recharge by having it on my car dashboard today - searching for sun there. Two previous times had remote in window sill. It still does not turn on the TV after those two tries. There does not seem to be an on/off button on the TV itself. UGH

Couldn’t be easier buying this tv at BEST BUY. TV used for bedroom, Olof amazing, and easy setup.

Great tv and Adam was outstanding!! Adam did a fantastic job of set up and explaining everything.

Great tv. Works really well. figuring out how turn it up took a bit of time. That was the only issue.

This is an amazing TV. I bought it for my son for his birthday and he is extremely happy!

Excellent product. Installation went very well as scheduled and technician was very helpful.

We love our new TV! We are exploring the capabilities of the TV and enjoying every minute.

I needed a 43” tv to replace a 10 year old 40” Samsung 4K. I tried this TV for a few days. Very disappointed. The picture is dark and muddy in many scenes, even after extensive adjustments. I returned it today and bought a 43” Sony x85k, which has a much better color range. A little more money but appears worth it.

Hated the remote control…… had to point the remote exactly right snd straight on for it to work.

Excellent service. They came on time. Installation was quick and the gentleman took away my old TV.

Quality product and enjoying the new TV. Good recommendation by Best Buy sales associate.

Great tv. We use it mainly as a smart tv in the bedroom and it does a great job!

Tv is good, however startup was a nightmare. No printed instructions, etc. Not sure I’ll ever buy another Samsung product.

I think it’s great. So far my boys are loving the new tv and it’s features.

Love the tv. Thanks Santa as I’ve been a very good boy this Christmas.

Overall the Samsung Q60B tv is a great tv. Have not had any issues yet.

Nice TV for a bedroom. Simple to program and similar to another Samsung TV Ibown.

Using as monitor at home and office. It's perfect.

I like the picture clarity. This "Smart" TV is easy to set up and use.