Customer Ratings & Reviews
- Model:
- WF50BG8300AVUS
- SKU:
- 10886023
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
My favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found my brand of washer and dryer. Hopefully this will last a long time.
I would recommend this to a friendBest Buy - What is happening at your company?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer / dryer are fine. It is Best Buy that is not. Ordered the pair 10/18 in - store and told the rep that they were to be stacked - so stacking kit needed. I was prepping for the install appointment a few days prior and noticed that the kit was not on the order summary. I contacted best buy and they charged me for it (not the problem) and also an additional fee for delivery. When the install day came - they showed up with appliances and no kit. Rescheduled. Next appointment the install guy showed up with the kit...but the kit was missing parts. Rescheduled. Next appointment install guy showed up with the kit but with no instructions to install. Total **** show. In addition - the dishwasher delivered is not what I asked for during my in-store order. It's the incorrect color. No install 3rd party has contacted me to schedule - so that is still not installed either. The order was placed 10/18 and it is now 12/10.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Product is great!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! My wife really love the color and style!
I would recommend this to a friendDoing laundry in style
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far this is the best and prettiest Samsung washer i have ever purchaes.
I would recommend this to a friendNew washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to replace another washer and it works and looks great.
I would recommend this to a friendGood Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and works well. I like using the app to know when to pick up my clothes when I'm busy doing other things.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I'd buy this product again. Quiet and efficient
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. A beautiful & elegant black stainless steel. Easy to use
I would recommend this to a friendpoor customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have been able to rate these higher had it not been due to the delivery and installation. They failed to properly install the washer so we were unable to do anything until they were able to return. The delivery team dropped the dryer damaging it to the point it make lots of noise when being used (we have ordered a replacement and are currently waiting on it). They also dropped and dented the pedestal however I failed to have that reordered. We will just make do. The appliance resolution center lied to me about sending technicians to resole the issues and instead sent the same idiots that caused the issues. The appliance resolution center made it sound like it was my fault that I don't speak spanish so that I could talk with the delivery and installation team they sent. Very poor customer service!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about the overall customer experience with your recent purchase.
Have a great day.
-John
Beautiful in the laundry room!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer..loads of room and dies a nice job!
I would recommend this to a friendGet it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Looks pretty, does the job and the integration with the smart things app is neat
I would recommend this to a friendConstant Problems — Worst Washer Ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don’t know how a washer this expensive can break down as much as this one does. From the first month, it’s been one issue after another. It either stops mid-cycle, refuses to drain, or gives some random error code that nobody seems to know how to fix. For something advertised as “high-efficiency” and “super speed,” it definitely super speeds its way into constant breakdowns. What’s even worse is trying to get help. I bought this through Best Buy and even have their rewards program, but every time I reach out for support they just push me off to Samsung like it’s not their problem anymore. It’s ridiculous. I didn’t buy it from Samsung—I bought it from Best Buy—yet somehow I keep getting told to “contact the manufacturer.” Meanwhile I’m stuck with a washer that barely works and endless finger-pointing between the two companies. For the price, the features, and all the hype, this thing has been nothing but a headache. I regret buying it, and I wouldn’t recommend it to anyone unless you enjoy fighting with customer service more than doing your actual laundry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose,
We can't imagine what you are going through right now with your washer. Let us help.
Here is a link to the user manual; kindly go to pages 53, 54, 56, and 57 to help you resolve the issues of your washer.
User manual.
https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151357846) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Its a Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, had a different brand before this one and honestly it was a great choice
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love how very quiet it is too. Definately would recommend this product.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE WASHER & DRYER..Bought for my wife for a birthday gift..It’s easy to use
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size easy to use helpful settings. Look nice and work fast
I would recommend this to a friendWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Efficient and cloth seem to be like new.
I would recommend this to a friendbeautiful dishwasher/dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints. I love this dishwasher/dryer set. we've had it for a few months and had no issues.
I would recommend this to a friendSchool personnel!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machines I ever owned and i am 65 years old thank you Samsung!
I would recommend this to a friendExcellent washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Slick look. Love the music it plays when cycle is done
I would recommend this to a friend
