Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 11 am
Find Another Store
Main Content

Customer Ratings & Reviews

$999.12
Save $80.87
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1568 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,568 reviews
  • Rated 5 out of 5 stars

    Saves energy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it look wise and specially I can change settings according to my load, most importantly save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the set and they are perfect and they were a great price too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST purchase of my adult life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our washer and dryer Sept 2024 and we have had nothing but issues. This will go down as the WORST adult purchase of my life. Dryer doesn’t dry anything. Has to be ran through 3 cycles. The wash only works on 1 cycle out of all the options. We have contacted Samsung numerous times and can never find anything wrong so then they replace the panel just to have it not work again. I will never purchase any sort of Samsung appliance ever again. TERRIBLE BUY!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Elizabeth,

      We can't imagine what you are going through right now with your washer and dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that doesn't dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/?msockid=08e6a45904c26b1f3477b061055f6aec

      Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer and dryer.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151335345) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer bc I hated my other one. This one works well and I would recommend it. I had a top loader and wanted a side loader. So much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart functionality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the smart functionality is great for knowing when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few scratches however the exchange process was quick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD to have this washer dryer combo because of the color. Had two different sets delivered because unpon installation I could hear the washer running from the complete opposite side of our home. It sounded like a pocket full of change was thrown inside of the drum. They delivered another brand new set and it did the same thing so we went with a completely different set.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarissaR, thank you for choosing Samsung for your washer needs. We're sorry to hear that you replaced your washer with a different set, as the washer is too noisy. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Super quiet and gets the job done

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant buying a Samsung appliance but its been working well so far. It has only been a few weeks so we’ll see what happens 10 years in…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good i love it but got to be very careful when putting soap and also for covers as its thick if too much soap it wont spin good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i love it. I serious recommand this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy savings and very efficient running very quietly and smartly adjust timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Wildland firefighter and this is the first washing machine that has actually been able to clean my clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the delivery and service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung washing 2nd time I bought one, last one lasted 7 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and quite self clean is great better then my last lg washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of the Art Technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my Samsung Washer and Dryer. It’s state of the art with app capabilities and it’s nice to look at too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Ivory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer just weird using cuz of all the features havent had time to read through manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front liad washer & dryer set w/ pedestals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! First front loader and it works great! Excellent install and consideration from tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer except for not being able to change which way the door opens! It makes it a pain since my washer is to the right of my dryer.

    I would recommend this to a friend
Sponsored