Customer Ratings & Reviews

Haven’t had it long but so far very happy so far. Very quit and efficient

This washer is all it is touted to be. Loving the job it does.

It’s a very nice machine my clothes are very clean.

Great washer ! Leaves my clothes fresh and clean. Love how it steam wash my clothes ,which many washers dont have that feature. The best feature is the sound that goes off when its done washing .I dont have to worry about forgetting my clothes in the washer being a stay at home mom.

Product was on sale and sales person gave a good review and information for us to make asound decision on what we were looking for. The incentives were also good in purchasing the pair together. Sales person was very good.

I absolutely love this machine the size is great and the steam cleaner cycle is amazing. I run a laundry service and have a much easier way of getting stains out of towels with the steam clean. I highly recommend this unit.

First front loader ever had seems to wash the clothes very well and I believe it uses less water then top loader. Very happy with it so far.

Great washer love the look and works amazing, over all a good buy

This is another great product from Samsung. I would recommend it to anyone.

I like the washer I choose its wear on sale and every time I go too best buy and shop I get good Quality in their Appliances.

very profesional drivers who delivery and i love the washer and dryer

The washer I do like, I gave a low rating due to manufacturing, drain hose is on the left, my water hookups are on left also, pipe to remove drain water is on the right, the drain hose they put on washer is too short to reach the utility tubs and drain, and unfortunately the hose is permanently attached, it is not removable at all! When I called Samsung to inquire about this they were rude and said my house must be a older home , and there’s no way to make the hose longer so just return the washer, very stupid reply, very stupid way to make a washer. I also called Best Buy and the manager there was extremely rude and made it sound like it was my fault that the hose wasn’t longer enough. I bought a drain hose from another store and had to zip tie them together, tightly so wash water didn’t spill out, otherwise the washer is nice , definitely overpriced!!

Excellent product for home use and super speed wash

It is so much better than I ever imagined. It's so easy to use.

Quiet and stylish. Wish I had purchased the pedestal with the washer.

Its ok what i can afford right now. But what i really wanted cost too much

I like the options of stem dry, air fluff & just your normal drying method

Very good washer. Easy to load your laundry and its a bluetooth capability.

Awesome product...................................

Bought the matching washer and dryer set, thinking I would spend money on quality appliances. Joke was on me. After a couple months the washer was SUPER loud and sounded like I was washing rocks, it would also shut off mid cycle and make me reatart it only for it to shut off again. Best Buy came out since it was under warranty (I had it 7 months at this point) and they said the shocks were bad (why?!) and something was wrong with the chip inside the washer. They replaced the shocks and the chip and it worked well for about a year. I have now had it 2 years and 1 month (1 month out of warranty) and it keeps shutting off mid cycle again. I will never buy Samsung laundry appliances again. I replaced my $950 washer with a basic non-smart LG for $500 and the LG is such a relief compared to the Samsung. Super disappointed in Samsung. Waiting for the dryer to start having issues so i can replace it with the matching LG dryer.