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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    exceeds all expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first washer of this sort for us (we're older) without an agitator and I was a little skeptical. this machine exceeds all expectations with ease of use, size of load capacity, and end result clean clothes..good to be in the 21st century again!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the future of appliances, Sukotto! We're so thrilled to hear you're loving the washer. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The best decision ever from a smart shopper!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend about a month checking and looking for a good washing machine, reading the comments of other buyers and comparing the brands and functions of the different washing machines and when I found this Samsung - Model: WA50R5400AW / US and when I read and checked all the reviews I decided to go for it. Me and my wife went to Best buy and we checked the machine, we liked it so this purchase couldn't be better. My wife is impressed with how this machine performs it work, all cycles are amazing and NO NOISE. My wife and I recommend this Samsung Washing Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing Wonder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity, easy to use, excellent cleaning, water jet great for spot cleaning. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, simple to use even with all the options. Quiet and seems to wash very thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this top load washer last month after my 14 years old and multiple parts replacement front loader decided that it is really time for retirement. We pick this one up because of its price and excellent only reviews. It was delivered in 2 days and was already in action after less than an hour of delivery. Loading laundry was easy, even my teenagers were impressed as this is their first top load experience. We love the capacity and the multi wash option as well as the low noise it generate when washing. With its multi setting capability, the large capacity and ease of use plus the reasonable price, this machine for us is perfect. Will recommend it to my friends and family who are looking for a reasonably priced but excellent washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Yeet the clothes in, itll work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a busy individual, finding time-saving solutions in household chores is always a win. Samsung's 50 ft high-efficiency top load washing machine has been a game-changer in my routine. The standout feature is its massive capacity. The days of sorting and dividing laundry into small loads are long gone. Now, I can toss in a week's worth of clothes, sheets, and even bulky items like comforters, all in one go. The machine handles this effortlessly, without any compromise on cleaning quality. Whether it's stained jeans or delicate fabrics, everything comes out impeccably clean and fresh. The high-efficiency aspect is not just a name. It uses water and energy judiciously, making it an eco-friendly and cost-effective choice for the long term. The user interface is intuitive, and the variety of settings caters to different laundry needs. From heavy-duty cycles for grimy work clothes to gentle washes for my favorite shirts, it's all a button press away. The noise level is surprisingly low, a big plus for apartment living. In summary, Samsung's 50 ft top loader is a robust, efficient, and time-saving appliance that simplifies laundry chores remarkably. It's a perfect fit for anyone looking to streamline their household tasks without sacrificing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Very Good Machine for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still learning the in's and out's of this new machine. We're surprised by how little water it uses. We're trying to find a way to add more water to loads. However, I must say it is doing an excellent job of cleaning the clothes and is unbelievably quiet. The only downside to the machine is that it spins the loads so fast that they become very wrinkled and entwined with each other. Other than that, after about a month, we have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Mid-Level Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing! This was my first ever washer that I purchased after years of public laundry facilities or ones provided by apartments I leased. This washer doesn't disappoint. The drum is HUGE. Several washing cycles are there for different types of cleans. The washer is quiet and cleans very well. It can handle big items. It easily washed my king sized blankets. Install is very easy. Must have. Oh and the jingle at the beginning and end of wash cycles is straight up gold!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Love the Machine, not the Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity of the machine, however, heavier items such as heavy bath towels or jeans can throw the machine off balance (fixable by re-arranging clothes). Over all it has been a great machine! I was told Samsung was not a good brand, but I beg to differ, it's great! It's extremely quiet and it has so many options.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 3dragonz, I want say congratulations on your new Samsung Refrigerator and thank you for taking the time to share your feedback. I see you have some concerns with your machine shaking and would like to provide you with some helpful steps to get the ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does have long cycles but it is so quiet I don't even know it's running. My other washer was very noisy and hard on my clothes even though it was a fairly new washer. I decided to buy this washer because the reviews stated it was a quiet running washer (very true) but it is also less hard on my clothes. The settings are easy to understand and it will take a lot of bulk. The tub is very large, my quilt does not even take up the whole drum. So far, a very good buy at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Really like our new Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this wash machine by LG. It is big enough to wash blankets, bed spreads, etc. There is no central tube to block things or get items wrapped around. Very quiet ! Nice. Simple to use, yet sophisticated enough to do anything. It is “energy efficient.” Clothes & towels come out very clean. Best Buy delivered and set up for free, but of course there was a charge for removal. BB deliverers did a nice clean job with everything ! Thanks BB !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Washing machine which i am very happy with. It is quiet and gets my clothes really clean. I love having no agitator. My other wash machine had the agitator which you could not put as many clothes in and you had make sure it was evenly distributed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very Large Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful. The technology is something I have to get used to; however, it is not as technically advanced as other machines. I wanted something modern yet traditional. This machine is in between with a little modern technology but not too much for old schools like me. The machine is quiet, large (I really can fit a comforter in it without stuffing/forcing it), slow (It can take over an hour to wash a load, depending on load size), and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Samsung washer. Easy to use, I wasn’t sure about not having an agitator how clean the clothes get,,came out just as clean as having agitator. The only problem I noticed is the more times you set the clothes to spin , they seem to get tangled around each other , but other then that I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Overall a great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job and it does it well. I didn't realize that it had up to 5 rinse cycles, which by the way will make the wash over 2 hours. I'm sure there is a time and reason why you would need to rinse a load up to 5 times, but I have never have found a reason why yet. We have noticed that if you use the "fabric softner" option that the time it takes to complete a load increases drastically which has detered us from using fabric softners. Otherwise the load size, quality of wash and overall performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Doing laundry isn't a chore anymore!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I absolutely love this washer! We have never owned a washer without an agitator. We both feel our new Samsung washer is cleaning our clothes better than any other washing machine we havr owned. The tub is very large so we can double our loads! Thank you Samsung for making doing laundry so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Size is everything (that's what she said, literal)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! We had an old front loader from the previous owner of our new house. It was 3.1 cu/ft. When we got this washer, it felt like we doubled the amt. of clothes we could wash in one cycle. This thing is huge!! (that's what she said). Washes clothes beautifully and fairly quiet. We prefer top loaders because they do the same job, for less cost and no worries about the gross mold that can happen with front loaders. The glass top can come in handy at time just to check on it or see what's in there if someone else started a load. Washes clothes like a champ. The spin cycle gets the clothes pretty darn dry too so the matching dryer we have doesn't have to work as hard. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My Clean Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, energy efficient, quiet when in use. I can load this washer up and everything comes out clean. There are many features, small, large and extra large loads. Several water temperatures, and rinse cycles. I thought because there was no agitator the clothing would not come out clean at least that’s what family members were telling me, not true, I like everything about this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Room for a very large load of laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. I wanted to wait to review until I’ve used it for over a month. First time owning a Samsung. We are pleasantly surprised on how quiet it is. The capacity of the washer was a huge selling point for us and it didn’t disappoint. I was able to fit two queen size comforters in same wash with no trouble. Very easy to use and love all the selections of washes it can do. Now I just need the matching dryer. Next time though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good washing machine. It holds a lot and gets everything clean. The only gripe I have is that when you wash a large amount of towels or bed stuff, you need move the laundry around and put it through another spin cycle.

    I would recommend this to a friend
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