Customer Ratings & Reviews

We've had it for about a month, so can't advise on the washer's durability...ask me in a year or two! It's quiet (our old Maytag Neptune sounded like a jet aircraft taking off!), uses little water, comparatively speaking and does a great job. The tub (5.0 cubic feet) is huge. I almost went for the 5.4 cubic feet model, but this one is plenty big. The only "downside" is a load takes longer than the washer it replaced...but definitely not a show-stopper. Great machine, Best Buy's crew that delivered and set up did a great job.

I really like this Samsung Washer not only its looks, easy to use function buttons, build quality, ease of use, big tub, and smooth quiet operation. But also, for the way it washes clothes and the impressive results after.

Overall, this is a good washing machine. It holds a lot and gets everything clean. The only gripe I have is that when you wash a large amount of towels or bed stuff, you need move the laundry around and put it through another spin cycle.

Wow!! We had an old front loader from the previous owner of our new house. It was 3.1 cu/ft. When we got this washer, it felt like we doubled the amt. of clothes we could wash in one cycle. This thing is huge!! (that's what she said). Washes clothes beautifully and fairly quiet. We prefer top loaders because they do the same job, for less cost and no worries about the gross mold that can happen with front loaders. The glass top can come in handy at time just to check on it or see what's in there if someone else started a load. Washes clothes like a champ. The spin cycle gets the clothes pretty darn dry too so the matching dryer we have doesn't have to work as hard. Couldn't be happier.

This washer is huge. Its so quiet sometimes were not sure its running lol. Our old Maytag finally but the dust and we got this Samsung to replace it. Delivery went off without a hitch and they even took away the old appliance. Maybe we’ll get the dryer next!

Great washer, it has a large capacity it's easy to operate clothes are definitely cleaner than with my old washer, it is a little bit tall which makes it a little uncomfortable removing clothes.

Love it, energy efficient, quiet when in use. I can load this washer up and everything comes out clean. There are many features, small, large and extra large loads. Several water temperatures, and rinse cycles. I thought because there was no agitator the clothing would not come out clean at least that’s what family members were telling me, not true, I like everything about this washer.

Good load capacity, easy to use, wash cycle variety, energy efficiency, noise level ease.

We love our new washer. I wanted to wait to review until I’ve used it for over a month. First time owning a Samsung. We are pleasantly surprised on how quiet it is. The capacity of the washer was a huge selling point for us and it didn’t disappoint. I was able to fit two queen size comforters in same wash with no trouble. Very easy to use and love all the selections of washes it can do. Now I just need the matching dryer. Next time though.

I love the capacity and the type of agitator it cleans the clothes very well. The only thing I don’t like is the amount of time it takes.

I'm loving this so far. I had bought this during a holiday sale and best buy had it delivered and hooked up free of charge. It does a great job washing my clothes, is near silent and even handled a full 2 weeks worth of my dickies work jeans in one load. Will buy the matching dryer next! Quick note, we did feel we needed to add more water (which u can do) on a very light load we washed (thin window curtains) but very light loads seems to be the only time that happens.

Just love this unit, the tub is huge!. Fits all our King size Comforters, now we know why our 3.8 struggled. This unit doesn't need much detergent either. Easy to operate even if your over 70yrs old. I have been on a washing spree since it has been installed, pillows dog beds, It is a jumbo workhorse. Every body needs one this size. Even though there is only two of us. It is so quiet too. Highly suggest to everyone.

This is very nice large capcity machine! My laudry is done quietly and efficiently. I highly reccommend this machine.

It is so nice to have a machine that actually finishes in the time listed on display. It is also great to have a machine that has a separate spin cycle selection (my comforters always needed that). This thing is a beast and runs fairly quietly. It does a lot of laundry in a short period of time and cleans quite well. We are a family with teens, so I don't how it does with stains typical of younger kids, but the water jet is a nice addition for spot stain cleaning. I bought this to replace my old front loader that thankfully died. I only wish that I had bought the companion dryer. Do note that the machine is deep. I am short (just 4'10") and I am able to reach the bottom of the machine with larger items. For smaller items, I use an old rubber step stool that I had for the kids and have no problems getting things out. My only complaint is that when it empties the water it is loud, but that is an installation issue with the return hose (Installers did not look at the diagram apparently and it is zip tied so I cannot fix it until I get another tie). This is seriously my only complaint.

We have been using this several times a week (we have 3 kids and a LOT of LAUNDRY) and it has not miss a beat! Some Saturdays or Sundays it is literally running all day. The settings are easy to use and the tray to dump the detergent in is easy to access. We have not used any advanced features - just your basic cleaning. We have been able to fit large loads into it with multiple towels and it has handled everything we threw at it.

Turned out to be a pretty good purchase. Hand over fist better then or old front load and doesn't leak all over it laundry room. It's a little confusing figuring out how it works at first, but the directions are helpful and definitely a must read. It has an app that will alert you of problems, but it violates way to much privacy, a washing machine shouldn't need access to your contacts, messaging and photos. Which is why I'm giving it 4 stars. Over all I'm happy, it actually hold larger loads then our old front loader so that is definitely a plus. I have washed perfectly, a queen size comforter and sheets with no problem. One thing you need to know because it confused us, the machine actually weighs the load and adds the appropriate amount of water, it does not fill like the old to loads. Another plus, it saves water!

I wasn't sure if it was what I needed, big mistake... I love it. The capacity is inmense, no noise, great performance. Very happy with my washer machine.

Great machine, large capacity. First one without out an agitator, seems to clean the clothes just as well and stuff does not get wound up and stuck like it did sometimes with an agitator. Lots of choice of settings, for different types of clothing. Instead of buzzing when done it plays a tune. Best buy delivered and set it up were very courteous and helpful.

I love the space and the ability for this washer to wash a variety of different material. It self cleans after 10 cycles but it doesn’t always do a great job. Whenever I put black clothes the washer leaves markings or residue. Other than those things, the washer washes blankets and bulky items with ease and I would buy a Samsung Dryer in the future.

It’s very quiet n holds a lot in bin. Easy to use n cleans the cloths very well.