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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 665 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I have had zero problems with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Best one I have ever used. Cannot complain at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Happy with my choice. Color is worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washee for me. It has been good. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing it gets my clothes cleaned great it even sings when it's done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really loved!!! , the large capacity is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Cleans well. Quiet and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for , works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was hesitant about going back to a washer with an agitator, but so far this washer has been great! Cleans clothes well and it’s pretty quiet. The only thing i don’t like is the long wash cycles. Even a quick wash is about 35 minutes. But I’m getting used to it. Overall, we’re happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    New washing machine e best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi it’s works good. I’m very excited. I had an awesome Maytag and for some reason it stopped at the spin cycle so I had to get a new washer. This choice was the best choice roomy washer easy to use. Deep load. Also was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product and the efficiency of delivery!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beauty of it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to my home and the color is unique.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance

    Rated 5 out of 5 stars

    Even Better the Second Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that Samsung added the agitator. it gets clothes super clean. Tons of different cycles for very clothing type. Large drum handles even or large blankets. Second Samsung Washer purchase! Will keep buying over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE this washer, next purchase.. the dryer! :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend this washer, our entire family uses it w/ease. Has great capacity and is capable of easily and quietly washing heavy items such as blankets and towels. Very pleased w/this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    MR ROBERT DRIPCHAK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG 5.1 CU. FT. SMART TOP LOAD WASHER WITH AGITATOR AND SUPER SPEED WASH IS THE QUIETEST WASHER I EVER OWNED. IT ALSO GETS THE CLOTHES THE CLEANEST AND WINKLE FREE. GLAD I PURCHASED. BEST BUY DID THEIR JOB PERFECTLY PROFESSIONAL AND ON TIME.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What kind of title are you looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a fair price. The leveling mount could be longer by about an 1” or 1 1/2”. Choice of options could be simplified. I can figure it out but I could see how anyone who isn’t somewhat technologically savvy could have trouble and get frustrated.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and really washes your clothes and the color is awesome plus the wife is happy thanks best but and recommend the total tech they come in and install everything

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Vey Happy so Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and cleans clothes very well even on "quick wash" setting. Wi-Fi connectivity and job complete alerts are a bonus. Also got a discount for being a TotalTech member so it was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    I’m pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Happy I got the one with the agitator. Clothes come out clean. Love the active jet so I can get items wet and scrub before starting the wash. I often use the deep fill setting to add more water to the tub. It’s very quiet compared to the old school washer I previously had. Capacity is huge. Washed queen comforter with no problem. Only received an unbalanced error one time since I’ve had it. I’m 5’3 and can reach the bottom fine. I may have to slightly lean in with one leg kicked out to grab smaller baby items stuck at the bottom towards the back of the tub. Beautiful black color finish!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, very large capacity, easy to understand the controls. the one negative that I have is the soap and fabric softener dispense area is a little difficult to get to it doesn't come out far enough.

    I would recommend this to a friend