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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 665 reviews
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Highly recommend this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new top loader! I was able to wash my queen sized comforter. The agitator ensures that even the dirtiest clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can fit 2 bed blankets plus more sheets inside to do a full wash. This save me alot of time going outside. it fits perfectly in my kitchen. It easy to do. the buttons are already program.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Noise level

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. My wife wanted a new washer with an agitator. We did a load after we got it was quiet and fast. You can connect to smartphone and see when the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Agitator Supreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so easy to use. The drum spins so you can reach your clothes, even though it's a deep washer. Clothes seem cleaner with the Agitator unlike one without it. Able to wash blankets and bedding without a problem also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about a month now. So far it has been great. I love the jingle it does when the load is complete. It does take around an hour to do a load on a normal cycle. I’m not too worried about that since it is using less energy over my last machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bigger is better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to the color - Champagne is really what I would call Taupe. And it took a bit of time to figure out how to use it - especially coming from a simpler model. But I really like the extra deep capacity - even though I sometimes have to tiptoe to reach the bottom of the machine. Would be nice to have a mini basket for a small load. But I am super happy about being able to wash king sized comforters without flooding the wash room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer!!! Huge capacity. Grt things super clean. The reviews where it says it doesnt grt everything wet are totally wrong and they have no clue what they are talking about. Great washer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and will be buying the matching dryer soon. I also love the app and it alerting me when the wash cycle is complete! I also love that I can start the washer from my phone. I highly recommended this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my Efficient washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer. Deep holds lot of clothes. Very efficient with heavy loads. Spray feature very useful. I Like the different options with rise and spin cycles. My clothes are clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. My previous washer leaked and sound like a helicopter landing when it got to the spin cycle. So it’s an nice change to have a quiet efficient washer with many washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cleans well and does so quickly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that’s easy to use. I would definitely recommend the model with the agitator over the other model. Cleans pretty quickly and does an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer it really cleans my clothes. It’s supper quiet and it has so many options. I also love the color..Happy customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Such a wonderful purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer! We wanted one that had an agitator, because we don't care for the impeller models. We also wanted a top load. We fell in love with this model, and Best Buy was the only one that had it in stock. It is so much more quiet than our old washer, and it does a great job. I find the glass lid to be a nice feature, to be able to see what's going on during a wash, without having to stop the wash and open the door. The champagne color looks fantastic, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only use it a few time before I left, but it cleans well. What I like most is I am able to wash my comforters along with other clothes at the same time. I think a made a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliance purchase.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. The size is perfect. The technology is amazing. Especially because I get notifications when the cycle is complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a front loader to this top loader and I like it. My only con is the uneven load message I’ve received when washing bulky items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The features are exactly what I wanted! The salesman was very helpful and took his time working with us. He never made us feel rushed.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do ok, has lots of room for larger items and I have the agitator so moves clothes around well. With glass top you can see how it’s working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, delivery crew was helpful. They only had black in stock when I purchased in store but they ended up shipping a white one which was what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online store is easy to use. Picking it was quick and easy. I had 2 employees help with this.

    I would recommend this to a friend