Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and effective cleaning performance of the 5.2 Cu. Ft. High Efficiency Top Load Washer with Activewash. Many appreciate its ease of use and the overall size, allowing them to wash larger loads. However, some users experienced issues with the lid staying open, the spin cycle's effectiveness, and the washer's balance. A few also noted concerns about the absence of a center agitator and the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,185 of 1,185 reviews
  • Rated 1 out of 5 stars

    MEMS sensor issue that won't go away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5.4 Cu version from Best Buy 2 years ago with Geek Squad protection. Geek squad was out 3 times in Feb to fix an issue with the MEMS sensor and I have been waiting for parts to fix the same issue since Sept 30th. Nothing like spending $800 on a washing machine that likely won't last beyond my Geek squad period. What a piece of junk!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    The worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid does not stay up. You have to hold the lid up to load or unload the clothes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look up the reviews for this product on samsung.com, they are having problems with brown sludge developing in the bottom due to poor design. Samsung is not acknowledging this as a problem and is not offering a fix. Stay away from this washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer. I can help with that. I have some helpful information on how to clean your washer to resolve this problem. See link below:
      https://www.samsung.com/us/support/answer/ANS00030150/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Thankfully getting rid of it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really looks beautiful but it’s awful! My husband works out a lot and washing his clothes with this washer was pretty much useless. The sweat stains were still there and so was the deodorant. Worst washer we have ever owned. Glad we are able to exchange!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Clothes do not come out clean no matter what setting is used

    No, I would not recommend this to a friend