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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam for its large capacity, excellent cleaning performance, and quiet operation. Many also appreciate its ease of use and the stylish color. A small number of users mentioned issues with the spin cycle. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 312 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. The washer does a good job cleaning the clothes and it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. No issues what so ever so far. It holds a very large amount of laundry and everything comes out so fresh and clean. Easy to use, just make sure you read your manual. I Absolutely cant wait until im able to buy the matching dry. I would most definitely recommend! The delivery team was great as well! They were on time, fast and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of options, washcomes out clean, easy to use, bedding fits tub much better than the old washer's.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever stay with Samsung’s washers! Silent and smooth. Cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Great energy efficient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the tub, especially for large blankets. Easy to use and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Appears Overwhelming— But It Isn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the matching washer and dryer were delivered I was a little surprised at the number of settings. However I have found both units easy to set and very efficient. I am especially pleased with the capacity of both units, especially the washer. There are possible uses with the washer, because of it’s generous capacity, that I look forward to moving in new directions. I am completely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    AMAZING washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does huge loads of laundry, easy to use, lots of options for special care clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Super easy to use and holds a ton of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer! Rec smaller capacity for short..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this top-loading washer is amazing! Takes a bit of time to get use to the different cycles but worth it. The only thing I would caution, or make others aware of, is how deep the interior is. If you are shorter than 5'5", you most likely will not be able to get the clothes out of the bottom of the washer. I am 5'5" and I have to stand on my tip-toes and extend fully to get them out. Otherwise, I am thrilled about this washer. I would suggest to stick with a Samsung, but maybe a smaller capacity if you are short.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the performance of my new washer.Clothes are clean and smelling good.Liked the champagne color Best Buy Technician who came to install was efficient ,professional We had the washing machine for over a month and are happy. Only regret was we could have saved 50.00 if we bought it a week later.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer very large for heavy loads,extremely quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Great Waser with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer with steam. Very easy to use. Pre-defined washing cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer ( could use a few tweaks)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited to write a review, so I could use it several times and be fair. While I love it! Because It is quiet, efficient, and looks great. It does scratch easily (the inside plastic). And the detergent fabric softener dispenser is awkwardly placed and seems flimsy especially at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly! This washer is quiet and strong.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds great. Cleans great. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and easy to use. Very quiet and the washer is so big.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung 5.4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. The size is certainly worth it too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    First Samsung washer and dryer purchase and so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy build, quiet operation, deep for big blankets, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer but has a design flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer and is easy to use. It does an excellent job washing. No issues. Only negative is the top of the washer design - it is slanted to the front rather than level so things can roll off if you put things on top of the washer. I have no idea why some design engineer thought that would be a good idea.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung-5.4 Cu Ft Washer with Steam-Champagne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. I can wash bulky items such as bed comforter or bathroom rugs. It does take much longer to wash a load of clothes compared to the old model. But I will get used to it. Love the color; used to have white. This one gives my laundry room a model look.

    I would recommend this to a friend
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