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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam for its large capacity, excellent cleaning performance, and quiet operation. Many also appreciate its ease of use and the stylish color. A small number of users mentioned issues with the spin cycle. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 312 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It’s a great change after having my old washer for 20 years. I like the color and all the different cycles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer definitely has far more features than I need or will probably use. It has amazing capacity which is what I wanted. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered from online at store during COVID19 product is what is described great delivery time and hookup nice washer equipment color is unique and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beta washer I’ve ever owned. I haven’t had any issues with this machine. I love that it plays music when it’s done washing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    beautiful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works so nice quiet and the delivery went perfect 2 very professional guys, was kind and cool they tested everything and were on time thanks again tom

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer I thought I was going to miss having an agitator but this washer really does the job good and gentler

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DjRoscoe, I congratulate you on your choice of your new Samsung Washer, We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine I cant lie, the only issue is that you can hear a loud pop before starts to spin.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello skar,

      We understand this noise can be a cause for concern with your washer. To help you let me share with you a link that might help us understand the sound coming from our appliance.

      Samsung washer is generally quiet and if it makes a loud noise it can be fixed with a little effort by clicking the link below.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      See page 54 of this user manual.
      https://downloadcenter.samsung.com/content/UM/202005/20200506143323162/WA54R7600A_DC68-04037B-02_EN_MES.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145337536) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of machinery only downside I'm 5'2 and barely reach the bottom of the drum. One's wonderfully and has self-diagnostics

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine - best set ever - I don’t think my clothes were ever this clean. It got 2 year old stains out without pretreat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the user interface is very basic with a good load size and solid performance

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine allows for alot of dirty clothes very quiet easy access alot of different aettings for different wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very big ! Fits kind comforters with extra room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend , loads of options . Steam is wonderful . Fits king sized comforters with extra room so you know they are getting truly clean !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer with steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design without the middle agitator, adds so much more space. My laundry comes out super clean. Love my steam option!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best washing machine we've every had, once we figured out how to work it properly. That took some effort and trial by error.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Looks and Quiet operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice and quiet. Still went with Samsung hoping this one is better than the last one - the exploding one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer with great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great. No problems yet. Built well and sturdy. Has a huge load capacity. Easy to use. Has lots of cycles and features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds large amounts of laundry at one time and comes with many different wash settings. Not to mention, it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Pretty big and pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this washer, very spacious and it plays a nice tone when it’s done washing. Only downside is it scratches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge loads!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits huge loads!!! I like the song it plays at the end to tell you your laundry is done. It looks beautiful too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. He ended up buying a front load for the space we have.

    I would recommend this to a friend
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