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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 376 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and excellent cleaning performance of this 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Front-Loading Washer. Many appreciate its ease of use and large size. However, some customers have expressed concerns regarding the washer door's reversibility and the machine's reliability, with a few reporting issues with the spin cycle and overall durability. A small number of users experienced problems with the washer door and reported issues with the machine's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 376 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wash machine is really big my kind size bed covers fix in it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will wash a king size comforter/quilt. I've only had it a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well and love the extra large capacity for bulk items.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome big washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and options for washing. My king size comforter fits.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working fine. Good Features and efficient. We use this every day.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge machine, can do 90% laundry in one load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is actually too big for just the two of us. We got it because it was on sale and ended up being the same price as the smaller load capacity machine. Same price why not!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    big washer for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really big washer for my family of 9 big and wonderfull washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine!!! I would recommend it to all my friends!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Has cut down the number of loads we do!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT BIG WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes clothes great. Holds a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for large family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted these appliances for awhile. Working great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for those huge fluffy bed covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting the job done with large loads, great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Looks sleek and stylish! Huge capacity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Can stuff it full. The detergent bin gets thoroughly cleaned out leaving no residue. I love that there is a filter at the bottom to catch any trash that the kids may leave in their pockets. Only complaint I have is the bin can stink like mildew. I try to leave it open after a wash to eliminate the stench.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use & works fine, but you need to leave the door open after using to let it dry out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Great concept poor execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and researched before purchasing this washer. Was ecstatic to be able to wash my king sized comforters and have to cram them in. Once delivered I couldn't wait to wash my clothes since I had been without a washer for a little over a week. Put the clothes in ran it on permanent press like I always wash clothes, cycle ends I go to get the clothes out and they are smelly still. My son is pre-pubescent, and is going through a stinky phase. So I rewashed the clothes on normal and a heavy soil setting, the wash finishes go to get the clothes out and they still smell. Run it on heavy soil setting, on hot, and extra heavy soil, and again still stinky, I've never had a problem like this before when washing clothes, so after the fourth go round I called Samsung, and the customer service representative who barely spoke English told me it wasn't the washing machine, I obviously don't know how to do laundry. Well the clothes were decent after the sixth load, not great. Called Best Buy who was awesome about it and they asked me what I wanted to do, so they picked it up and I got an LG 5.2 cu ft washer that wow amazing one time on permanent press and my clothes were clean! Granted all products can be faulty, but between the defective machine and the Samsung customer service rep, I would not purchase another Samsung appliance again. This is my my opinion and experience for what it's worth. Do your research and make your own informed decision before making any purchases or you could end up like I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mega capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this washer to reduce the amount of loads and time it takes to complete the wash. It does an excellent job cleaning soiled garments. Only negative is that you need a minimum of 30" to go in the doorway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this so much that we bought it twice. He could not settle for anything else. Clothes are clean and you can get a lot of laundry done quicker! Try it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best machine in the world. put everything in it and it comes out clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, is very large for 2 people. It can handle a massive amount of stuff.

    I would recommend this to a friend