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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 376 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and excellent cleaning performance of this 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Front-Loading Washer. Many appreciate its ease of use and large size. However, some customers have expressed concerns regarding the washer door's reversibility and the machine's reliability, with a few reporting issues with the spin cycle and overall durability. A small number of users experienced problems with the washer door and reported issues with the machine's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 376 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say, this washer meets all of my needs. It not only is efficient, quiet, and stylish I do not have to spend an entire weekend doing laundry. Another plus I can wash my king sized comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what consumer report said it was. Very low noise, super clean clothe and it can handle a huge load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Plenty of Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and money savings washer. It's a lot quieter than I thought it would be. Exceeds our expectations

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect size for big loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washer large enough to wash carpets, bedding and towels without having to do multiple loads and get the items clean. I love this washer, it has done my large carpets without a problem , bedding and towels without a problem. It has saved me time and money taking large items to the laundry mat. I'm sorry I didn't purchase it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works like I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading what seemed like hundreds of reviews, I chose this washer. I've used it for about a month now and I'm in love. This wasn't too hard to accomplish since I had been using a 13 year old washer, but still, it's awesome. I don't have any thing bad to say about this washer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very good for a family save allot of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is Great!! It Has allot Of space for one cycle, Low noise, easy to use I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine with expansive features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is beautiful in the laundry room. The steam settings are great. The best thing is the capacity. I don't think a week of laundry for two even phased it. Make sure your laundry room can handle its size. This is a big machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the opportunity to use a handful of front loading washing machines in the last 10 years for various reasons. This washer is (by far) a much better machine than all the others I've used. The clothes seem cleaner and the washer does not have that 'musty' smell.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A washer so big . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A washer so big you dont even have to take off your clothes to get them clean. Just climb in. It also plays cute little tunes when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this washer for over a month, it is incredible. Very quiet, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one arrived severely damaged but Best Buy was great and swapped it out within a week. Washer is very large front loader with plenty or options and it works great. No complants so far and dont foresee any coming.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love the large capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Largest capacity, quiet, & beautiful too! Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better Washer Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through many options before making this purchase, and I am happy with my purchase. I wanted to wait a bit before reviewing, and after about two months of use I have had no problems with the unit. It is very efficient and does have some noise, but not so much that it is very noticeable. For the capacity (huge) I'd say this is an acceptable price. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Efficient, Large, and Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast. It can handle even more than advertised, two sets of queen sheets at once is no problem. There are several energy saving and very handy settings to choose from too. Steam features are a great way to deep clean. If you have allergies, this machine is for you! It does it all. I am beyond happy with this machine after three months.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Couldn't be happier.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Filled it with my regular load of laundry with lots of room to spare. Cannot wait to do comforters. The display tells how many minutes it will take. So many choices. Dryer isn't hooked uP yet This was an excellent buy!.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    An intelligent washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally amazed with our new Samsung washing machine. This machine weighs each load of laundry and then calculates the amount of water needed to wash and rinse the items before the wash cycle begins. This will save money on our water bill and will prevent wasting water. The machine is very quite. I washed 3 sets of King Size sheets in 1 load and all came out much brighter and cleaner as compared with our other now recycled washer that could only handle 1 set of sheets. I have watched the rinse cycle and noticed that this new machine is very thorough and uses much less water for this cycle. Lots of features, a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung high capacity steam washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. I read Consumers Reports and this was their top rated front loader. It hold a lot of laundry at a time. Clothes come out clean. An advantage of a front load machine is that the clothes are not all twisted together like many top loading machines. This washer probably has more settings than I truly need. I have not tried the steam. This washer has a self-clean feature which is a really good feature to have. If you never had a front loader before, one issue is that they can get mold. The solution to this is to wipe the door opening after use and keep the door open to dry out the inside after use. And use the self-clean feature. This washer is very quiet and stable...not a lot of shaking.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine for all use big or small loads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine and my family do too. It is quite than my othe washer. I wash all my bed sets from sheet to comfort. I have a king size comfort set.. I just Love, Love this washer machine. It work great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for size of wash loads, very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    great in washing clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about it it's about quantity. You can fit a lot in it it's like 4 times washing machine instead of putting only few clothes which makes a machine full.great machine

    I would recommend this to a friend