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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5192 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 50" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality, praising its clarity and vibrancy. Many also appreciate its user-friendly interface and easy setup process. The TV's affordability is another commonly mentioned advantage, with customers noting its great value for the price. However, some users have expressed concerns about the TV's remote control, viewing angle, short lifespan, durability, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,192 reviews
  • Rated 2 out of 5 stars

    TV had some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of weeks, the TV ended up having some issues with the screen flickering and making a clicking noise on occasions when using certain types of inputs (e.g. X-box). We are going to have to return it to the manufacturer through their 1-year guaranteed warranty since we weren't able to return it to Best Buy, due to their 14-day return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50 INCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best TV it has no 3.5 output. No component hookups. The sound is terrible will need a sound bar minimum

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BRYONb:

      Thank you for sharing your feedback on the Samsung 50" NU6900.

      This TV features 20W Dolby 2Ch speakers and the following Inputs & Outputs: HDMI x 2, USB x 1, Ethernet, RF In (Terrestrial/Cable), RF In (Satellite Input), Digital Audio Out (Optical), Audio Return Channel Support (via HDMI port).

      Should you need assistance with settings that could improve your sound quality, please contact Samsung Customer Support via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thanks for sharing your review. Samsung

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great but the quality is just ok. I have an older samsung and the picture on it is much better than the new model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like my old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to replace my old Panasonic plasma TV but my wife did, and now she too knows the difference between $2000 and $300 TV.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 2 out of 5 stars

    Good TV but difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV specifically for Hulu Live. Have had the TV for almost a month and still can’t get Hulul Live.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look for a different smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is average. Sound cuts out several times a day and has to be reset. Samsung shows no interest in fixing it. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because the salesman insisted it was a great deal. Unfortunately if you like to watch shows with sound this isn't the the one. When we change the channel the sound will go off. The only way to get sound is to turn it off and let it sit off for five minutes the I turn it back on and the sound I'd back Which causes me to yell, " don't touch that dial" (of course anyone under age 50 won't get that)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the store and saw that there was a good deal on the open boxes for this tv. When we got home and opened the box the whole frame of the tv was cracking, back of the tv was coming out, and the screen was all cracked. I don't even know why this would be for sale if the tv was this bad of a condition.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've lost the sound on this tv 5 times so far. Have to unplug it to get sound back. Call for service to fix it or replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a lot longer to be shipped to my destination, but called customer service and helped. after all, the television is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sound keeps going out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a digital sound the no sound comes. Picture looks good though. Need the geek squad!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV trade up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not have a good picture so returned product for 55 inch q60 that has better quality picture and contrast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    UI is so laggy :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, but the UI is so laggy you might as well not have a smart tv...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, a low price begets low quality. The picture on the non-smart LG that I replaced with this TV was 3 times better than the Samsung even though I had to use a Roku stick and a Tivo4 stick to stream. I should have stuck to LG. Not only am I stuck with a lousy TV but the nagging from my wife. Buyers beware. Claude Fabre - Miami

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, not as many options to adjust the screen size. Screen not as crisp/clear as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality slightly less than expected. Sound quality not great - had to buy a sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok picture at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie I was expecting the picture to be a bit more sharp. Still not a bad TV for the money though

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new tv for my mother for Christmas when I have replaced tv's in the past there was screws in the box to either mount on a bracket or at least ones to put the legs on the one I got had neither I called Best buy they tried to help but none of the boxes they had in stock had screws I called Samsung on December 4th and I am still waiting for the screws in the mail

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is fine. Depending on the program and the setting, some shows look weird. Others like normal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes up and you have to do a hard boot to get it to work. Some streaming apps don't have a good picture.

    No, I would not recommend this to a friend
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