Customer Ratings & Reviews
- Model:
- UN50NU6900FXZA
- SKU:
- 6268403
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 50" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality, praising its clarity and vibrancy. Many also appreciate its user-friendly interface and easy setup process. The TV's affordability is another commonly mentioned advantage, with customers noting its great value for the price. However, some users have expressed concerns about the TV's remote control, viewing angle, short lifespan, durability, and connectivity issues.
This summary was generated by AI based on customer reviews.
Multiple Defective TVs. Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving my TV, display was defective and wouldn’t turn on. After exchanging, second TV suffered from an intermittent vertical black bar appearing on the display. As recommended, I reached out to Samsung. They evaluated and recommend me to return to Best Buy. However, Best Buy would not allow me to return because outside the 15 day return period. Not my fault I had to wait for the technician. Horrible customer service. Don’t buy.
No, I would not recommend this to a friendDecent tv but not the quality advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has terrible dynamic brightness that gets brighter when the scene is bright and darker when the scene is dark. It gets dark enough to be almost impossible to see. Advertised as 120 motion rate. This is false advertising. It is 60 hz not 120.
No, I would not recommend this to a friendWhite pixels in dark scenes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the piexls were white in dark scenes in the center of the screen. had it returned.
I would recommend this to a friendBuy something else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give it less than one star. Had TV less than a year and started having these barcode looking lines that will pop up and disappear at random. Oddly enough I checked the warranty status EXACTLY one year to the day I bought it. They said it's out of warranty and I'd have to pay for repairs. Samsung isn't what they used to be as a company. The 7 Series 55" that I bought in 2016 and the 6 Series 50" I bought in 2019 are both on their way out. The only perfectly functioning Samsung TV I have left is the 32" 720p that I bought 12 years ago in 2008. I used to swear by Samsung but I won't be buying their products anymore.
No, I would not recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I uave used it for a while but i have got problems with the screen mirror but its ok the rest is good
I would recommend this to a friendlots of shadows in black background
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty disapointed with this tv not as crisp and detailed as i expected. shadows in the dark areas
No, I would not recommend this to a friendWi-Fi disconnects
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always have to reset Wi-Fi. Our internet connection has been checked and still disconnects.
No, I would not recommend this to a friendGood 4k TV for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price but the media app menu is kind of slow and is basic for today's standards.
No, I would not recommend this to a friendGreat TV but I paid to much for it :(
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , but a little passed off I bought it for 700.00 and now its selling for 340.00
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound goes in and out sometimes when you cut on but will come back when cut off and cut back on
I would recommend this to a friendHorrible TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to send technician twice. Samsung still didn’t want to work with me. I returned it. I might have just got the one bad cookie of the batch, but horrible experience. The issues were with connectivity and software. After the first technician a new mother board was put in and the issues remained the same.
No, I would not recommend this to a friendNOT TOO THRILLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TV RANDOMLY SHUTS DOWN WHILE WATCHING. NOT TOO HAPPY WITH IT. LOTS OF ISSUES
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Could be better with glitching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get quality but keeps glitching even when eco saver is off
I would recommend this to a friend TV is fine until you plug a firestick
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV wont turn on unless I unplug firestick. Love this TV besides that issue.
No, I would not recommend this to a friendSoSo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not as good as older Samsung I own. Thought about returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .None:
I am very sorry that this TV has not lived up to your expectations and that you find it with unsatisfactory image quality.
This 55" NU6900 is a Smart 4K UHD TV, delivering 4x's the resolution of Full HD, while also being able to upscale non-4K TV content to 4K using Samsung's powerful UHD engine.
Please give us the opportunity to troubleshoot and resolve your disappointment, by contacting us via any of these options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
- Cons mentioned:Volume
No sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my television and it has something wrong with the volume. I will never buy another tv from Best Buy. At least at Walmart I could have taken it back and exchanged it. I have to call Samsung to correct the issue. Be careful buying this television.
No, I would not recommend this to a friend - Cons mentioned:Volume
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not so good. Faulty sound/volume. Max volume is very low
No, I would not recommend this to a friend Just Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this T.V. on sale. I saw it set up in the store but as my son said they adjust them to look good on that channel in the store but that's not how they present at home. This particular T.V. is fine if you sit Directly in front of it. If you are sitting on the side or otherwise the picture is Extemely Pale in color and Very Poor!
No, I would not recommend this to a friendA bit laggy and I get constant strip flashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had one audio issue already where it sounds like similar to static, very laggy when traversing through the menu, also frequently get flashes of static after a while you dont really notice them but still annoying of course Doesnt help that best buy doesnt offer any type of useful help without geeksqaud seems extremely fishy
No, I would not recommend this to a friendConnection to Surround Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we attempted to connect to our current sound bar the connection will not fit.
I would recommend this to a friend
