Customer Ratings & Reviews
- Model:
- UN50NU6900FXZA
- SKU:
- 6268403
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 50" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality, praising its clarity and vibrancy. Many also appreciate its user-friendly interface and easy setup process. The TV's affordability is another commonly mentioned advantage, with customers noting its great value for the price. However, some users have expressed concerns about the TV's remote control, viewing angle, short lifespan, durability, and connectivity issues.
This summary was generated by AI based on customer reviews.
BETTA BE LUCKY I FIXED IT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LED PROBLEM!! Shame on you samsung. This TV is total crap!! Just my luck. After a little over a year the screen started screwing up. First, there was a black line going straight up the middle. Next the picture in the middle came back but the TV went black on both sides. Then one day it just went completely black. You can hear everything just fine. Samsung just will not accept responsibility. Their website says that it’s everyones fault except their own. Yeah, no, it’s the LED strips at the bottom. Wanna know how I know? Cause I fixed it. I bought LED replacements online and......WHAD DA YA KNOW!! IT WORKS!! Picture came right back. So yeah! Your fault not “theirs”. Grow a pair why don’t you! I can’t stress this enough people. DO NOT SPEND YOUR MONEY ON SAMSUNG!!
No, I would not recommend this to a friendOk not the best picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm had lots of Samsung products this is by far not my favorite TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nick:
I am sorry to hear that you are not completely satisfied with this NU6900 Series TV..
So that we can better assist you with interface concerns and display adjustments for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you!
- Samsung Solutions
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve ran into a few problems with this TV one problem was that that watching 4K content, a line would flash across the screen and I used the factory warranty and for 3 weeks they gave me a run around and the guy that came to replace the display walked in changed the screen in a annoyed manner and didn’t say anything and left
No, I would not recommend this to a friendSamsung Smart TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to add many of the apps that I need to use to watch a few of my favorite programs. Samsung has preloaded many apps that I don’t need. They are useless and taken up storage space. Hate that they are preloaded and unable to remove them. TV navigation is also very cumbersome.
No, I would not recommend this to a friendWarranty problems.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY - issues with warranty service! Bought this in Dec '19 & installed by Geek Squad in Jan '20. Began having pictures issues in Sept '20. Two scheduled in home service appointments have been cancelled by Samsung (Tech sick or 'didn't show for work'). Now have 3rd scheduled appointment another month out, late Nov. Samsung will gladly exchange if we "uninstall 50" TV & wrestle from wall, drive 45 min to Best Buy, then return & reinstall". All with bad back & torn rotator cuff, the reason for having Geek Squad install originally. NOT happy with Samsung!!!
No, I would not recommend this to a friendAverage product poor reception internet wise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright not the best I have think sharp and Sony are better manufactured model
No, I would not recommend this to a friendTerrible TV: smart features never work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during Black Friday, I don’t write reviews for anything, ever. This TV is absolute garbage. We set it up per the instructions and since day one, we’ve had to go through the process of setting it up all over again, nearly every time we turn it on. It never works with the smart features which is the whole purpose of purchasing this particular TV in the first place as we do not use cable/tv services. I’m absolutely frustrated beyond measure at how crappy this TV is. Called several times and have been instructed each time to unplug the cord but never offered a replacement even though we started calling the day we bought it. Don’t buy it. Seriously. Save yourself the anguish. I have enough self control and lack of funds to replace it, to refrain from smashing this tv into a oncoming traffic though I’ve been close enough times to know, you may not have the same control...
No, I would not recommend this to a frienddecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price unlocking motion plus was a task at 1st
I would recommend this to a friendVolume issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio issues Volume varies while watching especially after pausing
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is kinda slow i don't like it any more i wish I could up grade it .
No, I would not recommend this to a friendsamsung is too complicated ! I have hearing loss
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get closed caption ! Tried everything !Will never buy another samsung.
No, I would not recommend this to a friendGood TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV for the price. It's a bit slow to respond, I think.
I would recommend this to a friendSamsung - 50" Class - LED - NU6900 Series - 2160p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need help called bought the warranty and all they want to do is give me other TV.
No, I would not recommend this to a friendTV has not been taken out of box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not taken the tv out of the box yet, so I don't know. Soon.
No, I would not recommend this to a friendGood for my parents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok first smart tv. Takes a while to figure out. Other than that its ok.
No, I would not recommend this to a friendOK tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for price. Difficult to get sound quality right so you can hear speech clearly.
No, I would not recommend this to a friendOK for watching cable or dvds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally ok for watching cable stations or for watching movies via DVDs. Auto colors are not that great, and wireless internet connection rarely works, which is one of the reasons we bought this model. This is a lower cost lower quality model, so we got what we paid for. But it's ok for for general viewing.
No, I would not recommend this to a friendTv has weird color settings and clunky menu design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv because it was on sale on Black Friday. Returned it because i could never get the color settings to look good, the menu was clunky in design and they forced their free cable channels on you right when you turn the tv on. It struggled keeping a good WiFi signal, which was bad for streaming and gaming.
No, I would not recommend this to a friendNot happy with the sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the sound. It is very intermittent from loud to quiet.
No, I would not recommend this to a friendIt works for me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for me, however, the picture sharpness could be better.
No, I would not recommend this to a friend
