Customer Ratings & Reviews
- Model:
- UN50NU6900FXZA
- SKU:
- 6268403
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 50" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality, praising its clarity and vibrancy. Many also appreciate its user-friendly interface and easy setup process. The TV's affordability is another commonly mentioned advantage, with customers noting its great value for the price. However, some users have expressed concerns about the TV's remote control, viewing angle, short lifespan, durability, and connectivity issues.
This summary was generated by AI based on customer reviews.
Nice tv overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the tv made the pictures a little more clear.
No, I would not recommend this to a friendGood picture...most of the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little annoying to navigate, blacks are very pixelated
No, I would not recommend this to a friendPetty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, so far not issue,and color is very accurate
I would recommend this to a friendGreat TV at this price but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV not so great, sub standard sound , unwanted apps.
No, I would not recommend this to a friendDecent Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, dark colors are pixelated. Worth the buy.
I would recommend this to a friendbox was damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works. the remote could be larger for ease of use
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet expectations and had to return :/ kk
No, I would not recommend this to a friendOk TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality for a kid room. Not great picture quality.
I would recommend this to a friendUnlucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a new Samsung smart tv and about two weeks after the purchase the TV died. Luckily it was under manufacturer warranty and they were able to get someone out to fix the tv. Maybe not Best Buy’s fault, however still very disappointing and frustrating.
I would recommend this to a friendGood for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to pair with speakers but overall a great tv.
I would recommend this to a friendBrand response from Samsung
Posted .Cait:
Thank you for sharing your user experience with the Samsung 50" Class NU6900 TV. I am sorry that you are experiencing difficulties pairing the TV with your speakers.
So that we can better understand your usage scenario and assist with pairing please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We look forward to hearing from you soon.
- Samsung Solutions
seeing spots!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had burnouts all over the screen right out of the box.. thought I was covered since I (ALWAYS) pay extra for gs coverage, however, been calling since day 1 to no avail.. now I can't even return.. PLEASE HELP
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Jake
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Speaker quality is poor. Meaning the volume doesn't go very high making it hard to hear. Had to buy a sound bar that doesn't sync with the tv.
No, I would not recommend this to a friend Not a smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant Issues with the "Smart" part of the tv. It never keeps a connection to the WiFi. Apps continually crash. Samsung is off no help. Display and sound are great but this ruins the device.
No, I would not recommend this to a friendOk, but not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture when watching it sitting reasonably close, but the picture is very washed out when watching it at a greater angle. Had this TV been on display I would have never bought it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nancy,
I am very sorry to see that you are not happy with viewing angles on this TV.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
TV pic looks good when you’re looking straight at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend going to a higher TV series such as the eighth. When you look straight at the TV it’s fine but when you are looking at it from the sides the picture is white. We are returning to move to the series 8
No, I would not recommend this to a friendIt’s an okay TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like we can’t download many apps, for example Spectrum app. It can’t be downloaded, so my kids can’t watch cable tv because of this issue.
No, I would not recommend this to a friendYou Lied and Lairs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation review. They are not very good at telling you on installation or break down on charges. It was a gift for a family member and Best Buy charged another 100.00 because the TV was going above a fireplace. That's bull sheet. There is no difference between a wall and a wall on a chimney flue. It's extortion and bad business. As a builder myself there is no difference between stud depth on a chimney flue. It's all the same depth. 3 1/2 inches plus 5/8 sheetrock. Big business extorting the little guy. A common tale.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When buying a new tv I aspect it to work automatically. Upon setting up the tv the screen didn’t work. It took Samsung support 1 week to come fix and now the tv will not stay connected to the internet.
No, I would not recommend this to a friendPretty good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv on sale. Its decsnt6but seems to lose the wifi signal frequently. And sometimes it hard to navigate between the sources. Would I buy it again knowing what I know now? Probably not.
No, I would not recommend this to a friendNice picture but had app issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to buy this TV at the price. Installed YoutubeTV and worked great for two days and would not work unless you factory reset the TV every time. Contacted Samsung support and they went through my settings and did a factory reset and said good to go and told him I bet the next day it would not work and I was right. Returned since I did not want to have a buy a Roku or fire stick, defeats the purpose in my opinion. Reading online, seems to be an issue with YoutubeTv and Samsung. The pre-installed apps on the TV worked fine.
No, I would not recommend this to a friend
