Customer Ratings & Reviews
- Model:
- QN55LS03FAFXZA
- SKU:
- 10214343
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
A Gift for my Boujee Brother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a gift to my older brother. Over all great quality and sleek design that compliments the aesthetic in his apartment. Set up was a breeze and done within 30 minutes of unboxing.
I would recommend this to a friendFrame TV Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with Best Buy and their excellent response and service. Installing our new Frame TV was done efficiently and professionally. That is why I have remained a Geek Squad Member for year. Thanks for making this a great experience.
I would recommend this to a friend
Decent for what it does
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for what it does but Samsungs OS continues to be very buggy.
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it.Picture quality and options to adjust color and contrast are great
I would recommend this to a friendI like the 2021 version better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung Frame TV. The 2021 version works great so I thought I would buy a second tv and thought why not get the newer version.....newer must be better. I love to display my own photos from a USB drive when not watching TV and the old version allows a simple way to establish a slide show where I can set the time each photo displays and have them display either in order or randomly. The new system isn't working right now and I have spent hours with Samsung trying to figure out why not. Yesterday the controls to set the slide show popped up and I was able to set them but now that control seems to not be available. I'm sure that the controls are there somewhere but they are just way too hard to find. Save yourself some money....buy the 2021 version which is still available.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JosephH,
We appreciate your feedback regarding The Frame TV’s Slideshow performance. If you haven't already, the following tips may help resolve the “control” issue you noted:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be hindering performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please reach us again at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Would recommend! I would purchase this again!
I would recommend this to a friendSamsung 55" The Frame - Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is excellent. The options for different artwork to display are great and the ease of use is as expected for a Samsung TV. The only opportunity for improvement is the hanging hardware, as I feel it could be engineered to make it easier.
I would recommend this to a friendThe frame tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, highly recommended, sick antireflexion And sound
I would recommend this to a friendfav tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’m obsessed with my tv, the sound and picture quality is a 10/10. i would highly recommend this tv :)
I would recommend this to a friendGreat for decor-first setups
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does it's job. I don't bother with Tizen. I recommend hooking up a streaming box instead. Mounting is straightforward. Picture quality is meh for the price, but the trade off is worth it if you prioritize decor over a quality home theater experience.
I would recommend this to a friendSamsung Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, installation was also easy with Geek Squad. Punctual, clean, professional job. Very pleased with the purchase and assitance.
I would recommend this to a friendbest purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the tv. The sound is good and the picture amazing
I would recommend this to a friendGreat TV for a living room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product that met all expectations.
I would recommend this to a friendLiving room eye opener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pictures quality and how it look over the chimney. The way it displays our family pictures is awesome
I would recommend this to a friendGreat Art display and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV - not thrilled you need a subscription to the art - but whatever.
I would recommend this to a friendDead Pixels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV, but it developed dead pixels within just a few days after installation. Thought it might just be a calibration issue or, perhaps, I could ignore it, but no... Contacted Best Buy and was transferred 3 times only receive this chat message: "After reviewing your account, I have confirmed that your product is covered under the manufacturer’s warranty. To ensure the warranty remains valid, I recommend reaching out to the manufacturer directly for an exchange or repair." Hot potato!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Step,
We regret to hear about your experience with The Frame TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, sleek design! Love the decorative art feature for when not watching tv!
I would recommend this to a friendCheck out a different brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for the first 24 hours. After that connectivity becomes a really annoying issue. So it’s difficult to upload your art into it, which renders it useless if you don’t intend to use it as a tv. Samsung get it together!. I’ve never had an issue with any Samsung product til I bought this frame tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wilhelm36,
We appreciate your review. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Art
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up my photos in the art section of the smart things app has been nothing but an ultimate nightmare… consistently says no network connection yet everything else is working fine..and when you Google it many many other people have the same issue and nobody can seem to help from Best Buy or Samsung
I would recommend this to a friendBrand response from Samsung
Posted .DanaG,
We appreciate your feedback regarding the issues you are experiencing with your SmartThings app. If your TV status failed to add your device or does not respond to an action in your SmartThings app, you might want to try the following steps:
• Make sure both devices are connected to the same local network. The phone and TV must be connected to the same network as your router to be discovered by the app.
• Refresh the device using the SmartThings app. From the Devices tab, swipe down to refresh the device list.
• Delete and re-add the device on the SmartThings app.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Frame TV (Open Box)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. It went well and the staff were so helpful in answering questions, as well as loading.
I would recommend this to a friend
