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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 78 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-78 of 78 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting a Sony tv and exchanging this but it’s good for the price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're sorry to hear that your experience with the QN80F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    I'm very happy with this OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV plus the OLED quality is great and very easy to adjust the colors and brightness to your liking. I had to switch from QLED to this one and I love this one more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV is great when I moved my Verizon file service. I got an extra $400 towards my purchase of a Samsung so all in all the great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find ease in navigating the home page much easier than my last tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and the customer service was great. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK TV. Not as bright as /i would have liked and the picture quality is just ok.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SKDaddy,

      We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Returned and upgraded to an OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be the next best thing to an OLED but it is definitely a far cry from a OLED! The colors are not deep and I thought the picture was unfocused at times. Spend a few hundred $$ more and get an OLED. We returned this unit and upgraded to an OLED, we are very satisfied with out decision.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JanM,

      Thank you for sharing your experience with Samsung’s QN80F TV and for explaining your decision to exchange it for a different model. We appreciate your feedback, and we’ll be sure to share it with our internal teams for further review.

      If you have any questions or need support with your new Samsung OLED TV - whether it's setup, settings, or features - we’re here to help. You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the techs couldn't get this tv to have contrast, depth of field or a good picture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CTTV,

      We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QN80F Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV overall is excellent: Picture Quality is sharp, bright, awesome. My only criticism is the flesh tones being unnatural. It requires changing the picture settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, controls are easy to use and understand. Haven’t used all the features but it seems like there won’t be any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    my new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up outstanding picture a great addition to my TV room sorry I waited so long to make change

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greta picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on time and the installation team made sure everything was operational before leaving. Great purchase, good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture color and quality. Integrates with my sound bar and cable system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a perfect fit for the room. Good picture quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for my bedroom. Beautiful picture quality, 4k. Sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV overall. Some of the AI features can be turned off if you are worried about privacy issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good nojkmfjknmjnkmjknmdkjnmdkjnmdojlnsokl,aknm cknm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup and super light. recommend.

    I would recommend this to a friend
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